Transaction Monitoring Specialist (Financial Crime)

Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Following your application being reviewed, you can expect the below:

• Stage 1 - Call with recruiter
• Stage 2 - Role related interviews

Closing date: Monday 16th June at 5pm

Working hours and training requirements: Full time rotational shifts between 9am - 5:30pm Monday - Friday, occasional flexibility may be required.

About the role: As a Transaction Monitoring Specialist, you will be part of the Financial Crime Strategy and Change team (AML, CDD, EDD), responsible for ensuring transaction monitoring controls are effective to protect Starling, the banking industry and our customers from the risk of financial crime. The successful candidate will be responsible for the design, assessment and optimisation of transaction monitoring rules and the identification of opportunities to both enhance systems and refine procedures. The successful candidate will be expected to use their subject matter expertise to develop effective controls and be able to communicate proposals to stakeholders. We are looking for an individual who holds a keen interest in preventing financial crime and brings enthusiasm to the work that they do. Having a keen eye for detail is a must. You will be able to handle a varied workload that will require a constant risk review to ensure you are working on the task that poses the highest risk.

Responsibilities:

• Maintain a portfolio of transaction monitoring rules covering Retail and Business accounts, in line with strategic goals, tracking effectiveness against Key Performance Indicators and ensuring reviews of rule logic are completed within agreed timeframes.
• Maintain a transaction monitoring gap analysis to identify enhancement opportunities and prioritise development based on the perceived risk.
• Review internal and external data sources to identify new risks, emerging trends or regulatory changes that could impact Starling.
• Work closely with Data and Engineering teams, using technology to design innovative solutions and use data to support proposals.
• Maintain an accurate record of new opportunities and actions in progress within the Strategy and Change team workflow.
• Produce written proposals for transaction monitoring changes and maintain records in accordance with the requirements set out in the Transaction Monitoring Framework.
• Present proposals to stakeholders and governance committees as required.
• Produce regular management information reports on transaction monitoring performance and development opportunities.
• Provide subject matter expertise to support the training and development of Officers and Investigators responsible for reviewing transaction monitoring alerts.
• Support the wider Strategy and Change team on a variety of actions required to enhance controls across AML, CDD and EDD Operations teams.
• Manage a large and varied workload effectively and efficiently, whilst adhering to strict deadlines and escalating issues to senior management where required.

Requirements:

• Strong knowledge and understanding of financial crime risk, with focus on money laundering typologies.
• Strong knowledge and understanding of approaches to transaction monitoring in financial services and understanding of industry best practices.
• Experience working in a regulated environment, in financial crime prevention roles.
• Proven ability to deliver on actions, within an agreed time period and balancing competing deadlines.
• Demonstrable ability to manage complex issues and deal with multiple stakeholders.
• Excellent written and verbal communication skills.
• Ability to work with and interpret data.
• Strong critical thinking and problem solving skills.
• Energy and enthusiasm to work as part of a team with focus on preventing and detecting financial crime.

Benefits:

• 25 days holiday (plus take your public holiday allowance whenever works best for you).
• An extra day’s holiday for your birthday.
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.
• 16 hours paid volunteering time a year.
• Salary sacrifice, company enhanced pension scheme.
• Life insurance at 4x your salary & group income protection.
• Private Medical Insurance with VitalityHealth including mental health support and cancer care.
• Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.
• Generous family-friendly policies.
• Incentives refer a friend scheme.
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing.

About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace.