At a Glance
- Tasks: Join our team to analyse systems and enhance operational resilience.
- Company: Starling Bank is revolutionising banking with a focus on innovation and collaboration.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: We value diversity and encourage applicants from all backgrounds.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Analytical mindset and interest in operational resilience are key; experience in financial services is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Here at Starling we are growing, and our first line technology resilience team is looking for someone passionate about making a difference with a drive for investigating and analysing our systems in order to spot potential vulnerabilities and help improve our resilience.
As a member of our technology resilience team, you will be responsible for supporting the continual improvement of the operational resilience of the organisation. You will be working collaboratively with stakeholders from across the bank.
You will work on a variety of activities including:
- Updating the mapping of the Bank's business processes, people, systems and other assets.
- Leveraging that information to identify potential resilience vulnerabilities and helping devise test plans to check those.
- Supporting the management of the Bank's operational resilience and continuity arrangements.
Requirements
Key Responsibilities will include:
- Conducting and maintaining detailed mapping of business processes, people, and third parties.
- Maintaining the service catalogue and associated mapping.
- Developing a strong understanding of the business systems, assets and processes.
- Conducting analysis of mapping to identify vulnerabilities, issues, and/or dependencies with systems / assets.
- Engaging and developing working relationships with key stakeholders across the business to inform mapping activities.
- Supporting with the wider operational resilience activities to enhance the Resilience capability across the organisation, including feeding into resilience governance and reporting.
You will need to:
- Be able to maintain detailed records of processes and systems.
- Have a strong analytic ability to look at complex business processes, identify vulnerabilities and, where appropriate, recommend business process improvements.
- Have a pragmatic approach and be able to work collaboratively in a technology driven environment.
- Develop and maintain an understanding of the operational regulatory environment.
- Have an understanding and interest in operational resilience for a financial services organisation.
- Take responsibility and do the right thing for customers and colleagues.
Experience across one or more of these areas is useful but it is not expected that you will have worked in all of these.
The following skills and experience are desirable:
- Experience working within financial services or operational resilience.
- Experience of information technology systems and processes.
- Experience working with key stakeholders, developing working relationships and providing insightful reporting / information.
- Flexibility in your approach to meeting goals as part of the wider team.
- An innovative mindset and general interest in information technology, automation, and development.
Hybrid Working
We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.
Interview process
Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:
- Interview with 2 team members - 45 minutes
- Final interview with our Chief Information Technology Control Officer - 45 minutes
Benefits
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day's holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care.
- Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Incentives refer a friend scheme
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
Technology Resilience Analyst | London, UK employer: Starling Bank
Starling Bank is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive benefits package including generous holiday allowances, private medical insurance, and a supportive work culture that values collaboration and innovation. Located in London, our hybrid working model allows for flexibility while ensuring meaningful in-person interactions, fostering a dynamic environment where employees can thrive and contribute to reshaping the banking industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Resilience Analyst | London, UK
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Technology Resilience Analyst. Understanding the specific tasks, such as mapping business processes and identifying vulnerabilities, will help you speak confidently about your relevant experience during the interview.
✨Tip Number 2
Network with professionals in the financial services sector, especially those involved in operational resilience. Engaging with them can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare thoughtful questions for your interviewers that demonstrate your interest in operational resilience and the specific challenges faced by Starling Bank. This shows that you are proactive and genuinely interested in contributing to their team.
✨Tip Number 4
Stay updated on the latest trends and regulations in operational resilience within the financial services industry. Being knowledgeable about current issues will allow you to engage in meaningful discussions during your interviews and showcase your commitment to the field.
We think you need these skills to ace Technology Resilience Analyst | London, UK
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Technology Resilience Analyst. Familiarise yourself with the key tasks mentioned in the job description, such as mapping business processes and identifying vulnerabilities.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous work in operational resilience or financial services, and showcase your analytical abilities.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for technology resilience. Use specific examples from your past experiences to demonstrate how you can contribute to the team at Starling Bank.
Prepare for the Interview:Anticipate questions related to operational resilience and stakeholder engagement. Prepare thoughtful questions to ask during the interview to show your interest in the role and the company culture.
How to prepare for a job interview at Starling Bank
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Technology Resilience Analyst. Familiarise yourself with operational resilience concepts and how they apply to financial services, as this will help you answer questions confidently.
✨Prepare Questions
Interviews at Starling Bank are conversational, so come prepared with insightful questions. Ask about the team dynamics, current challenges in technology resilience, or how the bank approaches operational improvements. This shows your genuine interest in the role.
✨Showcase Your Analytical Skills
Be ready to discuss your analytical abilities and provide examples of how you've identified vulnerabilities in past roles. Highlight any experience you have with mapping business processes and how you’ve contributed to improving operational resilience.
✨Emphasise Collaboration
Since the role involves working with various stakeholders, be prepared to talk about your experience in building relationships and collaborating effectively. Share specific examples of how you’ve worked with teams to achieve common goals in a technology-driven environment.
