At a Glance
- Tasks: Support the sales team in winning new business and managing operations across HubSpot.
- Company: Join Engine by Starling, a fast-growing SaaS company transforming banking.
- Benefits: Enjoy 33 days holiday, private medical insurance, and flexible working options.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Be part of a mission to reshape banking with innovative technology.
- Qualifications: Experience in sales operations, preferably with HubSpot, and strong communication skills.
The predicted salary is between 54000 - 66000 £ per year.
At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.
Engine is Starling's software-as-a-service (Saa S) business, the technology that was built to power Starling, and two years ago we split out as a separate business.
Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up.
This Saa S technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.
We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.
As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients.
We are an engineering-led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.
Hybrid Working
We have a hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office so that we're able to interact and collaborate in person.
We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your line manager.
Role Purpose
Supporting the Business Development team, the purpose of this role is to support the wider sales team on winning new business, co-ordinating day-to-day with other business functions in the formatting of sales bids and collateral and helping to manage Hubspot across a global team, reporting into the EMEA Regional Director.
In this role, your time will primarily be split between supporting high-priority outcomes from the new sales process and managing day-to-day operations across Hub Spot and internal communication channels
- Key Accountabilities or Responsibilities
- Working alongside the sales team to help complete RFI, RFP and general bids
- Manage NDAs and other front of funnel work to support lead generation and new opportunities as and when they arise
- Assist with prioritisation of resourcing sales facing resources amongst the team working across the sales leadership function globally in relation to bid management.
- Lead as the point person for the set up of internal tools for commercial bids (Slack/Teams channels, team drives, asset libraries including the management of confidential client data)
- Assist with bids and formatting where needed of key sales documents
- Run and own the agenda and minutes of Regional sales meetings including the follow up on actions both directly and indirectly with clients or partners where appropriate
- Work closely with our reporting team on Hubspot and ensure there is a strong hygiene on data with regards to our internal sales processes and approval structures.
- Direct team onboarding, setting up tech access, equipment, & welcome guides for new joiners where appropriate
- Coordinating schedules, diaries and managing calendars for the regional managers and full team where needed in the support of workshops and discoveries including team offsites, client event, logistics, & group travel.
Behaviours & Competencies
- Exceptional verbal and written communication skills.
- Effective team player with the ability to step into sales situations under pressure
- An eye for quality with the ability to quickly identify gaps and own them
- Effective self-management, time-management skills
Skills
- You will have deep experience of sales operations and systems with a preference for those who have Hubspot Academy skillsets.
- You have worked in a Saa S or software firm with 2-3 years experience of sales processes and supporting teams on end-to-end sales bids.
- Proficiency utilising common administrative systems
- Exceptional verbal and written communication skills.
- Interview Process
Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you!
Our interviews are conversational and we want to get the best from you, so come with questions and be curious.
- In general you can expect the below, following a chat with one of our
- Talent
Team
- 30 minutes with our EA to CEO
- 30 minutes with a team member from Sales
- 30 minutes with the MD for Europe
- 33 days holiday (including public holidays, which you can take when it works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with Vitality Health including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Incentives refer a friend scheme
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
You may be put off applying for a role because you don't tick every box.
Forget that!
While we can’t accommodate every flexible working request, we're always open to discussion.
So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.
We’re on a mission to radically reshape banking – and that starts with our brilliant team.
Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace.
Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.
By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes.
Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Team Operations Assistant - Engine by Starling employer: Starling Bank
At Engine by Starling, we pride ourselves on being an exceptional employer that champions innovation and collaboration within the banking technology sector. Our flexible working culture, generous benefits including 33 days of holiday and private medical insurance, and commitment to employee growth create a supportive environment where legal professionals can thrive. Located in a dynamic and rapidly growing company, you'll have the opportunity to work on impactful projects while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Team Operations Assistant - Engine by Starling
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Starling Bank. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Team Operations Assistant - Engine by Starling
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Starling Bank.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Starling Bank's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Starling Bank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Starling Bank.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Starling Bank will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Starling Bank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
