Senior Insurance Manager - Group Company Secretariat - 12 Month FTC in Southampton

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of fast-moving, disruptive tech company. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

Reporting to the Deputy Company Secretary, we’re seeking a Senior Insurance Manager to lead the Group’s global insurance strategy, management, renewal and claims handling across all Group entities. Within our rapidly evolving, growth-stage business, you’ll ensure that the Group maintains appropriate insurance coverage aligned to business needs, strategic growth initiatives, operational risk appetite and contractual requirements. You’ll also act as the global insurance subject matter expert and primary point of contact for all internal stakeholders, brokers and claims service providers. This is a FTC maternity cover role requiring an experienced insurance professional who can operate autonomously, manage complex relationships and maintain a robust control environment.

Key Responsibilities:

• Lead the end-to-end management of the Group’s global insurance programme, including D&O, PI, Cyber, Crime, Property, Public Liability and other relevant lines.
• Plan, lead and execute our annual Group insurance renewal, ensuring timely submission of quality underwriting information and alignment to strategic needs.
• Proactively assess and implement insurance coverage necessary to support the Group’s growth initiatives, including those related to international expansion and M&A.
• Review, evaluate and recommend insurance structures, limits, deductibles and wording in line with risk appetite and commercial efficiency.
• Manage global broker partnerships and maintain oversight of broker service performance.
• Monitor insurance market developments and regulatory/industry trends, advising senior stakeholders and committees as appropriate.
• Act as the central point of contact for all insurance matters across the Group, ensuring effective engagement with our Finance, Legal, Risk, Technology and People teams.
• Provide internal education and training to elevate understanding and implementation of insurance best practices and foster a culture of proactive risk management and informed insurance decision-making.
• Prepare and present papers to relevant governance committees / Group boards as required.
• Ensure insurance documentation, schedules and certificates are maintained, stored appropriately and remain up to date.
• Support contractual negotiations by advising on insurance requirements, including reviewing indemnity and liability provisions in corporate and supplier agreements.
• Lead the management of all claims and potential claims, engaging with insurers, brokers, internal teams and legal advisers, as required.
• Support incident response processes and scenario planning.