Starling Bank is seeking an overnight Team Leader in Southampton to inspire and guide the Contact Centre to deliver exceptional customer service. You will lead from the front, coaching staff, and champion solutions that benefit customers and the business.
The role is 37.5 hours weekly on a 4 on 4 off rotation between 20:00 and 07:15, with hybrid working: one shift every fortnight in the office and the rest from home. A fast-paced, change-ready environment awaits.
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Overnight Customer Service Team Lead (37.5h, Hybrid) in Southampton employer: Starling Bank
At Engine by Starling, we pride ourselves on being an exceptional employer that champions innovation and collaboration within the banking technology sector. Our flexible working culture, generous benefits including 33 days of holiday and private medical insurance, and commitment to employee growth create a supportive environment where legal professionals can thrive. Located in a dynamic and rapidly growing company, you'll have the opportunity to work on impactful projects while enjoying a healthy work-life balance.
