Starling Bank in Southampton is seeking an experienced overnight Team Leader to inspire and drive a high-performing contact centre. You will coach staff, schedule workloads, and ensure exceptional service via phone, email, live chat and social media.
Work pattern is 37.5 hours per week on a 4 on 4 off rotation from 20:00 to 07:15, with one fortnightly in-office shift and the rest remote. Starling offers a Living Wage, flexible working, pension, private medical insurance and generous holiday.
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Overnight Customer Service Team Lead | 24/7 Hybrid in Southampton employer: Starling Bank
At Engine by Starling, we pride ourselves on being an exceptional employer that champions innovation and collaboration within the banking technology sector. Our flexible working culture, generous benefits including 33 days of holiday and private medical insurance, and commitment to employee growth create a supportive environment where legal professionals can thrive. Located in a dynamic and rapidly growing company, you'll have the opportunity to work on impactful projects while enjoying a healthy work-life balance.
