Senior PR Manager - Business Banking

Hello, we’re Starling Group. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We employ more than 4,000 people across our London, Southampton, Cardiff and Manchester offices.

We are seeking a passionate and driven Senior PR Manager to champion our SME business banking offering and support our busy press team with campaign work. We’re looking for a self-starter who understands the challenges faced by small businesses and can bring their stories to life.

In this role, you’ll:

• Lead the PR strategy for Starling's SME business banking offering, driving brand awareness and customer engagement.
• Develop and execute compelling PR campaigns that showcase the unique value proposition of our business banking solutions.
• Become a trusted advocate for SMEs, highlighting their success stories and demonstrating the positive impact of our support.
• Collaborate with internal teams, including product, marketing, and communications, to ensure a cohesive brand message.
• Stay at the forefront of industry trends and proactively identify opportunities to position Starling Bank as a leader in the SME space.
• Be part of a small, busy Corporate Affairs team, supporting on consumer and corporate media relations work.

This is your chance to:

• Make a tangible difference in the lives of small business owners by amplifying their voices and showcasing their stories.
• Play a key role in shaping the future of Starling's business banking offering and contribute to its continued success.
• Work within the Corporate Affairs team and join our mission to make Starling a household name and protect our reputation.
• Join a passionate and collaborative team dedicated to building a more human and accessible banking experience.

Requirements

Are you a seasoned PR professional with at least 5+ years of experience, ready to take on a new challenge and make a real impact? You’re the ideal candidate if you:

• Are a compelling storyteller with a knack for crafting engaging narratives that resonate with the SME audience.
• Love telling stories; this role is focused on SME PR but will also include supporting the wider team with consumer and day-to-day comms where required.
• Have a deep understanding of the SME landscape, including the unique challenges and opportunities they face.
• Can translate complex business banking solutions into clear and concise messaging that resonates with the media.
• Are a self-starter who enjoys being part of a fast-paced team.
• Are a natural collaborator, comfortable working across teams to develop and execute integrated campaigns.
• Possess strong media relations skills, building relationships with key journalists and securing impactful coverage.
• Are a strategic thinker with a passion for innovation and a proactive approach to problem-solving.

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you).
• An extra day’s holiday for your birthday.
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.
• 16 hours paid volunteering time a year.
• Salary sacrifice, company enhanced pension scheme.
• Life insurance at 4x your salary & group income protection.
• Private Medical Insurance with VitalityHealth including mental health support and cancer care.
• Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.
• Generous family-friendly policies.
• Incentives refer a friend scheme.
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing.

About us: You may be put off applying for a role because you don’t tick every box. Forget that! While we can’t accommodate every flexible working request, we’re always open to discussion. So, if you’re excited about working with us, but aren’t sure if you’re 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace.