Programme Delivery Lead - Engine by Starling

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features and efficient back-office processes that have helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers and best in class technologists to become the chosen option for these banks and preferred partners for leading consultancies.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you’re located within a commutable distance of one of our offices so that we’re able to interact and collaborate in person. Travel (including international) may be necessary depending on the client and nature of the engagement.

About the role

This role will put you at the heart of Engine’s Delivery function, where you’ll be responsible for ensuring the successful implementation of the Engine platform for our clients. You’ll work on large-scale programmes, end-to-end, where you’ll be expected to manage day-to-day delivery across a number of workstreams as well as managing a small team of product consultants. You’ll work with clients and systems integrators to understand the client requirements and share expert knowledge in the Engine platform, aiming to help global banking organisations tackle their problems with a technology centred approach. You will be the programme lead, bringing your project management and product knowledge to ensure a successful implementation of the Engine platform. You will be expected to have an in-depth knowledge of banking and technology to support client needs; you’ll also work closely with the Engine engineering teams to feedback feature requests and localisations.

What you’ll get to do

• Manage the Engine delivery team for a particular client implementation, ensuring we meet programme delivery timescales and leading on the Engine implementation through all stages of the delivery lifecycle.
• Build strong relationships with the client and partner teams at all levels.
• Work closely with the programme’s solution architects and engineers on the localisation and configuration of the Engine Platform.
• Use your understanding of the Engine product to bring the necessary knowledge to teams in different locations around the world.
• Work closely with the Engineering team in the UK to reach agreement on programme schedule and requirements.
• Work with the wider Engine team, with specific domain knowledge, to present a clear and compelling solution to the client.
• Lead on demos of the product to clients.
• Work with the Engineering Product team to ensure product documentation is kept up to date.
• Support with the iterative build process, testing, and go live for the client.
• Support local integration work by bringing Engine and Starling knowledge.

Requirements

• You have worked in client facing roles, in a consulting role, or at a technology company, with around 5 or more years of experience.
• You have some experience in financial services and technology delivery.
• You have experience delivering complex programmes through all stages of the delivery lifecycle.
• You can rapidly understand client problems and present solutions in a structured and informative manner.
• You are a strong communicator and have experience of working with clients or senior stakeholders.
• We are looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.

Interview process

• First interview: ~45 minutes with someone from the Delivery team.
• Second Interview: ~1 hour with some more people from the Delivery team.
• Final Interview: ~45 minutes with our CDO / Delivery Director.

Benefits

• 33 days holiday (including public holidays, which you can take when it works best for you).
• An extra day’s holiday for your birthday.
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.
• 16 hours paid volunteering time a year.
• Salary sacrifice, company enhanced pension scheme.
• Life insurance at 4x your salary & group income protection.
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, MrMrs Smith and Peloton.
• Generous family-friendly policies.
• Incentives refer a friend scheme.
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing.

About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we’re always open to discussion. So, if you’re excited about working with us, but aren’t sure if you’re 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace.