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- Tasks: Lead initiatives to enhance team performance and collaboration among senior leaders.
- Company: Join Starling, Britain’s first digital bank, revolutionising banking for good.
- Benefits: Enjoy 25 days holiday, private medical insurance, and generous family-friendly policies.
- Why this job: Make a real impact by optimising leadership teams in a fast-paced environment.
- Qualifications: Experience in organisational development and expert facilitation skills required.
- Other info: Open to diverse backgrounds; flexible working discussions encouraged.
The predicted salary is between 36000 - 60000 £ per year.
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good.
Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world!
The Role: At our core, we are dedicated to finding fantastic people and creating an environment where they can truly thrive. To support our continued growth, we are looking for a Senior Team Effectiveness Partner to join our People Team. As we scale, the Talent Development function is transitioning and we want to grow leaders at all levels. The Senior Team Effectiveness Partner is a high-impact role dedicated to optimising the performance of Starling’s senior leadership teams.
Key Responsibilities:
- Design and deploy bespoke diagnostic tools to assess senior leadership team health, alignment, and performance.
- Create and facilitate high-impact sessions (off-sites, workshops) to improve alignment, address friction points, build trust, and accelerate team maturity.
- Co-deliver modules of the senior leadership programme with the Senior Leadership Development Programme Manager.
- Integrate team effectiveness frameworks with Starling’s leadership programmes to ensure a consistent performance language across the enterprise.
- Act as a specialist coach for senior teams and individuals, providing real-time feedback and observing live dynamics to drive performance and navigate change.
- Collaborate with Senior People Partners and Chiefs of Staff to co-create and deliver solutions for critical teams in transition.
- Partner with the Senior Leadership Development Programme Manager to build peer-to-peer learning networks within the senior population to foster shared wisdom and enterprise leadership.
- Support the management of external specialists, ensuring their delivery meets Starling's high standards for quality and cost-effective impact.
Requirements:
- Significant experience in Organisational Development or Team Effectiveness, specifically working with senior or high-stakes leadership groups.
- Experience in Change Management, in particular delivering results in a changing organisation.
- Expert facilitation skills with the ability to ‘read a room’ and navigate complex, high-ego, or high-pressure dynamics.
- Proven track record in using frameworks that drive individual and team performance.
- Ability to balance a strategic mindset with ‘hands-on’ delivery at pace.
- Accredited and experienced coach.
- Experience from leading own team to provide credibility to the work with senior leaders.
- Hands on, flexible with a growth mindset.
- Certification in psychometric and organisational effectiveness tools.
- Experience operating within a scaling organisation or the FinTech sector.
- A passion for using AI and technology.
- Experience in supporting large-scale change programmes or cultural transformations.
Benefits:
- 25 days holiday (plus take your public holiday allowance whenever works best for you).
- An extra day’s holiday for your birthday.
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.
- 16 hours paid volunteering time a year.
- Salary sacrifice, company enhanced pension scheme.
- Life insurance at 4x your salary.
- Private Medical Insurance with VitalityHealth including mental health support and cancer care.
- Generous family-friendly policies.
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.
- Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships.
About Us: You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we’re always open to discussion. So, if you’re excited about working with us, but aren’t sure if you’re 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team.
Senior Team Effectiveness Partner in London employer: Starling Bank
Contact Detail:
Starling Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Team Effectiveness Partner in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Starling on LinkedIn. Ask them about their experiences and any tips they might have for your interview. It’s all about making connections and showing your genuine interest in the company.
✨Tip Number 2
Prepare for the interview by understanding Starling's mission and values. Think about how your skills align with their focus on solving customer problems and fostering collaboration. Be ready to share examples of how you've done this in your previous roles.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to ask questions during your interview! Show your curiosity about the role and the team dynamics. This not only demonstrates your interest but also helps you gauge if Starling is the right fit for you.
We think you need these skills to ace Senior Team Effectiveness Partner in London
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see your personality and passion for the role. Don’t just list your skills; tell us how they connect to our mission of solving customer problems.
Tailor Your Application: Make sure to customise your application for the Senior Team Effectiveness Partner role. Highlight your experience in organisational development and team effectiveness, and show us how you can contribute to our culture of collaboration and trust.
Showcase Your Impact: We love seeing results! Use specific examples from your past experiences to demonstrate how you've optimised team performance or led successful change initiatives. This will help us understand the value you can bring to Starling.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our mission to reshape banking!
How to prepare for a job interview at Starling Bank
✨Know Starling Inside Out
Before your interview, dive deep into Starling's mission, values, and recent developments. Understanding their commitment to solving customer problems and their innovative approach to banking will help you align your answers with their culture.
✨Showcase Your Team Effectiveness Skills
Prepare specific examples of how you've optimised team performance in previous roles. Highlight your experience with bespoke interventions and how you've fostered trust and collaboration among senior leadership teams.
✨Be Ready for Real-Time Scenarios
Expect to engage in role-play or situational questions that assess your ability to navigate complex dynamics. Practise articulating your thought process on how you would handle high-pressure situations or conflicts within a team.
✨Emphasise Your Growth Mindset
Starling values adaptability and continuous improvement. Share instances where you've embraced change or learned from challenges, demonstrating your flexibility and commitment to personal and professional growth.
