At a Glance
- Tasks: Drive commercial outcomes through analysis and decision support in a dynamic banking environment.
- Company: Join Starling Bank, Britain's first digital bank, revolutionising finance with innovative technology.
- Benefits: Enjoy 25 days holiday, private medical insurance, and generous family-friendly policies.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a mission to reshape banking and solve real customer problems.
- Qualifications: 5+ years in a commercial role, advanced Excel skills, and strong data visualisation experience.
The predicted salary is between 56700 - 69300 £ per year.
Banking was broken – so we decided to fix it. Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. Over four million accounts (and four account types!). Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Recommended Provider and Britain's Best Banking Brand.
From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems – and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.
We are now looking for a Commercial Senior Manager who will play a key role in driving good commercial outcomes across the Starling Group. They are responsible for providing the analysis, models and management information that enable management to make well-evidenced decisions on customer value, deposit pricing and product economics. This role sits within Starling's commercial function and, alongside peers, will be responsible for:
- Customer Value and Unit Economics
- Build and maintain cohort-level models of customer value (balances, interchange, NIM, fees, cost to serve), by channel, offer and segment.
- Analyse acquisition and incentive performance on payback and cost per funded customer, not just CPA and volume, and recommend where spend should move.
- Quantify the value impact of mix shifts, such as student, teen and returning customers, and of changes in funding rate and balance behaviour.
- Support the analysis of engagement, primacy and the back book (closures, dormancy, balance run-down) so the team can see what drives long-term value.
- Deposit Pricing
- Prepare the analysis behind deposit pricing proposals considering the marginal cost of funds, rate elasticity, deposit beta, competitor and best-buy positioning and balance mix.
- Work with Treasury and Finance so pricing analysis reconciles to the funding plan and ALCO materials.
- Commercial MI & Reporting
- Produce the weekly and monthly commercial packs to a high standard: consistent metric definitions, one version of the budget, numbers reconciled to Finance, as-at dates stated, and commentary that explains what moved, why, and what is recommended.
- Work with Data to build and maintain reliable data sources and dashboards (Looker), and raise data quality issues before they reach the pack.
- Flag early where performance is drifting from plan, with a view on cause and size.
- Decision Support
- Act as the link between Finance and the business units so the commercial impact of decisions is properly modelled and understood.
- Challenge assumptions in business cases and decisions where commercial impact is unclear or untested.
Requirements
- At least 5 years of high quality experience working in a commercial role in a relevant industry e.g Finance, Strategy, Consultancy, Investment Banking, Fintech.
- Advanced Excel: Strong command of financial modelling and complex formulas.
- Data Visualisation: Proficiency building clear dashboards/charts (Looker).
- Attention to Detail: High accuracy handling financial and regulatory data.
- Commercial Understanding: A deep understanding of the drivers of good commercial performance in a Banking context.
Benefits
- 25 days holiday (plus take your public holiday allowance whenever works best for you).
- An extra day's holiday for your birthday.
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.
- 16 hours paid volunteering time a year.
- Salary sacrifice, company enhanced pension scheme.
- Life insurance at 4x your salary.
- Private Medical Insurance with VitalityHealth including mental health support and cancer care.
- Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.
- Generous family-friendly policies.
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.
- Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships.
Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
Senior Commercial Analysis Manager in London employer: Starling Bank
At Engine by Starling, we pride ourselves on being an exceptional employer that champions innovation and collaboration within the banking technology sector. Our flexible working culture, generous benefits including 33 days of holiday and private medical insurance, and commitment to employee growth create a supportive environment where legal professionals can thrive. Located in a dynamic and rapidly growing company, you'll have the opportunity to work on impactful projects while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Commercial Analysis Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Starling Bank. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Commercial Analysis Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Starling Bank.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Starling Bank's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Starling Bank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Starling Bank.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Starling Bank will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Starling Bank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
