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For Companies At a Glance
- Tasks: Join us to develop innovative software solutions that enhance customer experiences.
- Company: Starling, the UK's leading digital bank, revolutionising banking with technology.
- Benefits: Enjoy competitive salary, flexible working, and generous holiday allowances.
- Why this job: Be part of a mission to reshape banking and make a real impact.
- Qualifications: Experience in Java and a passion for clean coding and problem-solving.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
The predicted salary is between 30000 - 50000 £ per year.
Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be; innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture; you will find support in your team and from across the business, we are in this together!
The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: from building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.
Hybrid Working
We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.
Our Engineering Environment
Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.
We're seeking a highly motivated and experienced engineer to play a key role in our Customer Service Engineering Group. You should have a strong understanding of delivering robust and scalable code, applying best practices, and a proven track record of delivering high‐quality software. Experience with AWS and Postgres is highly desirable.
We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you.
The main part of our Tech Stack includes:
- Java, which makes up the majority of our backend codebase
- Postgres
- AWS & GCP - we're cloud-native
- Distributed service based architecture
- Kubernetes (EKS)
- TeamCity for CI / CD (lots of teams are releasing code 15-20 times per day!)
- Terraform and Grafana
The team
The Customer Service Engineering group is all about making things better for our customers. We use the latest tech to build solid solutions that let customers help themselves, easily find out what the bank offers, and give our Operations teams the best tools to help customers quickly and effectively. Join us and help us create easy-to-use tools and ensure every support interaction is quick, helpful, and effective for millions of customers.
Our process:
Interviewing is a two‐way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:
- Initial phone call - ~45 minutes
- Take home technical test to be discussed in the technical interview - ~3 hours
- Technical interview - ~1.5 hours
- Final Interview - ~40 minutes
Benefits:
25 days holiday (plus take your public holiday allowance whenever works best for you)
An extra day's holiday for your birthday
Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
16 hours paid volunteering time a year
Salary sacrifice, company enhanced pension scheme
Life insurance at 4x your salary & group income protection
Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr & Mrs Smith and Peloton
Generous family-friendly policies
Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
About us
You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Java Software Engineer - Customer Services in London employer: Starling Bank
Contact Detail:
Starling Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Java Software Engineer - Customer Services in London
✨Tip Number 1
Get to know Starling! Research our values and culture so you can show us how you fit in. When you understand what we stand for, you can tailor your conversations to resonate with our mission.
✨Tip Number 2
Be ready to chat about your projects! We love seeing how you've tackled challenges in the past. Bring examples of your work that highlight your problem-solving skills and your ability to deliver high-quality software.
✨Tip Number 3
Ask questions during the interview! We want to know what you're curious about. This is a two-way street, so don’t hesitate to dig into our tech stack or team dynamics – it shows you're genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to explore more about us and what we do before you even step into an interview.
We think you need these skills to ace Java Software Engineer - Customer Services in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for tech and how you can contribute to our mission at Starling.
Tailor Your Application: Make sure to customise your application to highlight your experience with Java and any relevant technologies. Show us how your skills align with what we're looking for in a Java Software Engineer – it’ll make a big difference!
Show Your Problem-Solving Skills: We love candidates who can tackle challenges head-on. In your application, share examples of how you've solved complex problems in the past, especially if they relate to customer service or software development.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows that you’re serious about joining our team at Starling!
How to prepare for a job interview at Starling Bank
✨Know Your Tech Stack
Familiarise yourself with the technologies mentioned in the job description, especially Java, AWS, and Postgres. Be ready to discuss how you've used these tools in your previous roles and how they can be applied to improve customer services at Starling.
✨Embrace the Culture
Starling values innovation and collaboration, so show that you’re a self-driven individual who takes ownership of your work. Prepare examples of how you've contributed to team projects or improved processes in past roles to demonstrate your alignment with their culture.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about Starling's approach to technology and customer service. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Showcase Problem-Solving Skills
Be ready to discuss specific challenges you've faced in software development and how you overcame them. Highlight your ability to find elegant solutions to complex problems, as this aligns with Starling's mission to disrupt traditional banking.