DescriptionAt Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up.
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.Hybrid WorkingWe have a Hybrid approach to working here at Engine
- our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.About the roleIn this role within Engine’s Product & Technology function, you’ll be the primary technical point of contact for Cards for the product, engineering, and client success teams.
In this role, you’ll be responsible for managing the day-to-day communications with the card schemes, handling incidents, and investigating bugs for our clients.
You’ll also be responsible for ensuring Engine’s card processor remains compliant with the Visa and Mastercard mandates.
You’ll enjoy problem solving, getting to the detail, and understanding how our card products work in line with the card schemes. Your work will span product strategy, client-facing requirements gathering & solution design, and technical card product ownership in an Engineering context.What you'll get to doReviewing and tracking to completion all Visa and Mastercard bulletins in a timely manner, and cascading to the appropriate teams.Ensuring mandates are implemented in line with card scheme requirements and deadlines.Ensuring appropriate compliance of MasterCard/VISA Scheme rules. Serve as the technical point of contact with the various Card Schemes (including Mastercard and Visa), ensuring alignment with both internal and external stakeholders.Provide technical support on various card projects across multiple card schemes.Act as an escalation point for card queries and issues, working closely with Engine’s cards engineering teams and client success teams, providing technical expertise to drive solutions.Support the product team and solution architects when designing solutions which meet the needs of the client and future roadmap items. Prepare and maintain card product documentation including user guides and FAQs to be used by the client success and new and existing Engine clients.
RequirementsRelevant experience in card payments: Visa/Mastercard, card
Card Payment Specialist (Product) - Engine by Starling in Kennington employer: Starling Bank
At Engine by Starling, we pride ourselves on being an exceptional employer that champions innovation and collaboration within the banking technology sector. Our flexible working culture, generous benefits including 33 days of holiday and private medical insurance, and commitment to employee growth create a supportive environment where legal professionals can thrive. Located in a dynamic and rapidly growing company, you'll have the opportunity to work on impactful projects while enjoying a healthy work-life balance.
