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- Tasks: Design and execute engaging campaigns to boost customer loyalty and communication.
- Company: A modern banking institution focused on innovation and inclusivity.
- Benefits: Flexible holidays, family-friendly perks, and a supportive work environment.
- Why this job: Make a real difference in customer experiences while working in a dynamic team.
- Qualifications: 3-4 years in customer engagement and marketing automation with attention to detail.
- Other info: Join a forward-thinking workplace that values creativity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A modern banking institution is seeking a Customer Engagement Specialist to enhance customer communications and loyalty. You will design and execute campaigns across email and app channels, leveraging data analysis to improve customer journeys.
Ideal candidates should have 3-4 years in customer engagement and marketing automation, with a keen attention to detail.
The role offers flexible holidays and comprehensive family-friendly perks, set within an innovative and inclusive workplace.
Customer Engagement Architect employer: Starling Bank
Contact Detail:
Starling Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement Architect
✨Tip Number 1
Network like a pro! Reach out to folks in the banking and customer engagement space. Use LinkedIn to connect with current employees at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past campaigns and data analysis work. When you get that interview, bring it along to demonstrate how you've enhanced customer journeys before.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for customer engagement roles and be ready to discuss how you can leverage data to improve communications.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our innovative team. Plus, it shows you’re proactive and keen on being part of our inclusive workplace.
We think you need these skills to ace Customer Engagement Architect
Some tips for your application 🫡
Show Your Passion for Customer Engagement: When writing your application, let us see your enthusiasm for enhancing customer communications. Share specific examples of how you've successfully engaged customers in the past and what strategies you used to build loyalty.
Highlight Your Data Skills: Since this role involves leveraging data analysis, make sure to mention any relevant experience you have with data-driven decision-making. We want to know how you've used data to improve customer journeys in your previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight your 3-4 years of experience in customer engagement and marketing automation, and show us why you're the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process. Plus, it shows us you’re keen to join our innovative and inclusive workplace!
How to prepare for a job interview at Starling Bank
✨Know Your Customer Engagement Strategies
Make sure you brush up on the latest trends in customer engagement and marketing automation. Be ready to discuss specific campaigns you've designed or executed, and how they improved customer journeys. This shows you’re not just familiar with the theory but have practical experience too.
✨Data Analysis is Key
Since the role involves leveraging data analysis, come prepared with examples of how you've used data to inform your decisions. Whether it’s A/B testing results or customer feedback metrics, having concrete examples will demonstrate your analytical skills and attention to detail.
✨Showcase Your Creativity
This position requires designing engaging campaigns, so don’t shy away from showcasing your creative side. Prepare a portfolio or examples of past campaigns that highlight your innovative approach. Discuss what made them successful and how you can bring that creativity to their team.
✨Emphasise Cultural Fit
With an emphasis on an innovative and inclusive workplace, be sure to express your alignment with their values. Share experiences where you contributed to a positive team culture or adapted to diverse environments. This will help them see you as a great fit for their team.
