Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Working Hours: You will work a 37.5 hour week, with shifts between the hours of Monday - Friday 9am - 5:30pm Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. What You'll Do Oversee creative operations end-to-end, including project setup, brief intake, quality checks, workload traffic, resource allocation, and final project delivery. Lead critical brief assessment meetings, working with Head of BI/Production and 2 x Executive Creative Directors to assess briefs, agree production and creative team allocation, as well as time required to deliver. Implement a new workflow management platform and integrate practical AI tools into daily processes to improve efficiency. Track team capacity, workload requirements, and resourcing to ensure smooth project delivery. Manage stakeholders effectively by enforcing deadlines, securing necessary approvals on time, and resolving delivery issues as they arise. Collaborate closely with Producers, Creatives, Channel Owners, and Brand Integration teams to produce effective creative assets. Maintain a clear overview of all active projects and prioritise high-impact work when demand is high. Use AI tools to automate routine tasks and streamline project management workflows. Convert creative briefs into structured project plans, schedules, and resourcing models, while maintaining clear dependency maps and status updates. Behaviours
Creative Operations Manager employer: Starling Bank
At Engine by Starling, we pride ourselves on being an exceptional employer that champions innovation and collaboration within the banking technology sector. Our flexible working culture, generous benefits including 33 days of holiday and private medical insurance, and commitment to employee growth create a supportive environment where legal professionals can thrive. Located in a dynamic and rapidly growing company, you'll have the opportunity to work on impactful projects while enjoying a healthy work-life balance.
