Procurement Manager

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

We’re looking for a Procurement Manager to come join our Procurement team. You’ll join a high performing team and will be responsible for overseeing the sourcing process, optimising supplier relationships, and leveraging market insights to help deliver tangible value whilst supporting sustainable growth.

Responsibilities:

• Maintain the relationships with a pool of suppliers within specific categories of spend ensuring a professional and high level of engagement, providing Starling with a ‘share of voice’ within the supplier organisation.
• Engage in the process of reviewing, negotiating, contracting, and recontracting third-party agreements in a manner consistent with commercial, regulatory, legal and policy principles for both new and renewal agreements.
• Negotiate and establish competitive commercial agreements, documenting evidence of commercial improvements or cost avoidance.
• Post contract: Be responsible for the ‘In-Contract Management” of an agreement, measuring the relationship against agreed SLAs, engaging with internal stakeholders and ensuring a regular cadence of MI meetings with strategic suppliers.
• Look for opportunities to optimise vendor’s commercial and operational performance as well as internal processes.
• Identify, document and agree requirements at the beginning of a project to provide clarity during the contracting, negotiation & sign off process.
• Maintain knowledge of third-party arrangements with an emphasis around ‘Service Level Agreements’; pricing, termination and notice provisions.
• Maintain a sound working knowledge base of category supplier capacities in market, category market trends and developments, attending trade events and conferences where applicable.
• Keep abreast of all sector regulatory legislation and changes. Ensuring you comply with all associated training.
• Ensure that all procurement and contractual workflows are maintained and kept up to date within the contract management system.
• Build healthy and productive relationships with key internal stakeholders within category spend areas.
• Act as a point of escalation, providing guidance and support to stakeholders across the organisation.
• Work closely with the Vendor Management Office (VMO) and Due Diligence team ensuring supplier on-boarding is in line with company values, ensuring all relevant criteria and ethical thresholds are met.
• Work closely with the commercial legal team throughout the contracting process.
• Work in tandem with both the Data Protection and Security teams ensuring contracts meet current thresholds in these areas.
• Contribute to Monthly reporting and updates to Executives (VMF)
• Conduct market tenders / benchmarks (RFP, RFI & RFQs) as required.
• Where applicable, maintain inventory (volume & quality thereof) with suppliers providing up to date forecasts and ensuring a seamless supply of product as required by the business.
• Ambassador for the wider function within Starling

• Minimum of 3 years experience as a Procurement Manager

• Experience of collaborating with internal and external stakeholders

Preferable

• At least 3 years’ of experience in a software tech and/or fintech company
• Good understanding of the financial sector (and relevant regulations)
• Experienced in Microsoft / Google Workspace / Managing Datasets

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