At a Glance
- Tasks: Lead a high-performing compliance team and provide regulatory guidance.
- Company: Join Starling, a disruptive tech bank transforming the banking experience.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in reshaping banking while developing your leadership skills.
- Qualifications: Proven leadership skills and deep regulatory knowledge required.
The predicted salary is between 60000 - 75000 £ per year.
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We employ nearly 4,000 people across our London, Southampton, Cardiff and Manchester offices.
As a Senior Compliance Manager within Starling's Risk & Compliance Department, you will play a pivotal role in our Second Line of Defence (2LoD). Reporting directly to the Head of Conduct and Compliance Advice, your purpose is to provide robust regulatory compliance advice, guidance, and independent oversight to our first-line business teams. You will ensure the Bank effectively manages its regulatory and conduct-related risks while consistently delivering good customer outcomes. This role requires a balance of strong leadership - supporting the day-to-day management of a high-performing advice team - and deep regulatory expertise to cover all current and future products, services, and overarching compliance frameworks. In this position, you will act as a people manager, overseeing and guiding a team of three direct reports. This role is a 12 month Fixed Term Contract.
Responsibilities
- Team Leadership & Management: Support the Head of Conduct & Compliance Advice with the day-to-day management of the team. Provide ongoing people management, coaching, and development to specialist direct reports, ensuring appropriate skill, capacity, and performance levels.
- Regulatory Advice & Guidance: Deliver timely, accurate 2LoD compliance and conduct advice across all Starling products, services, and overarching requirements (including Consumer Duty, conduct risk, SMCR, outsourcing, product governance, vulnerable customers, complaints, and conflicts of interest).
- Oversight & Challenge: Provide independent challenge and oversight to the First Line of Defence (1LoD), while simultaneously building strong, collaborative relationships to foster an effective working environment between Compliance and the business.
- Frameworks & Policies: Support the development and implementation of requisite conduct risk and compliance frameworks and policies.
- Reporting: Assist the Head of Conduct & Compliance Advice and the broader team with the production of the monthly Compliance reporting pack.
Qualifications
- Leadership & Coaching: Proven ability to effectively motivate, manage, coach, and develop a team while acting as a positive role model.
- Regulatory Expertise: Deep working knowledge of relevant financial services laws, regulations, and industry best practices - specifically including BCOBS, PRIN, CONC/CCA, COBS, PSD2, SYSC (MCOBs knowledge is advantageous).
- Risk Identification: Detailed knowledge and hands-on experience identifying key Conduct and Compliance risks, with a proactive approach to owning and overseeing emerging risks and issues.
- Communication & Stakeholder Management: Excellent written and verbal communication skills, with a proven ability to build relationships, influence others, and communicate effectively with senior management and committees.
- Analytical Skills & Judgement: Strong analytical and problem-solving skills to interpret business knowledge, backed by sound judgement, decision-making, and prioritisation skills to see issues through to resolution.
- Mindset & Behaviours: A naturally curious, inquisitive approach to work that questions the status quo when appropriate. Highly resilient, comfortable navigating difficult conversations, and possessing a strong willingness to share knowledge and collaborate across all product lines.
Benefits
- 25 days holiday (plus take your public holiday allowance whenever works best for you).
- An extra day’s holiday for your birthday.
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.
- 16 hours paid volunteering time a year.
- Salary sacrifice, company enhanced pension scheme.
- Life insurance at 4x your salary.
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.
- Generous family-friendly policies.
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.
- Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships.
About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Senior Compliance Manager (12 month FTC) in London employer: Starling Bank Limited
At Starling Bank, we pride ourselves on being an innovative employer that combines the best of banking with a dynamic tech culture. Our commitment to employee growth is evident through comprehensive training, generous benefits including enhanced holiday allowances and private medical insurance, and a supportive work environment that values diversity and collaboration. Join us in reshaping the future of banking while enjoying a fulfilling career in one of our vibrant UK offices.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Compliance Manager (12 month FTC) in London
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like Starling Bank Limited when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from Starling Bank Limited!
We think you need these skills to ace Senior Compliance Manager (12 month FTC) in London
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Senior Compliance Manager (12 month FTC), make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at Starling Bank Limited. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at Starling Bank Limited
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at Starling Bank Limited.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit Starling Bank Limited in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at Starling Bank Limited.
