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- Tasks: Join us as a Lending Specialist, assessing portfolios and ensuring compliance.
- Company: Starling is a revolutionary UK bank blending tech with finance for better money management.
- Benefits: Enjoy 25 days holiday, private medical insurance, and perks like discounts and wellness support.
- Why this job: Be part of a diverse team reshaping banking while making a real impact on customers' lives.
- Qualifications: Knowledge of financial regulations and excellent communication skills are essential.
- Other info: We welcome applicants from all backgrounds; don't hesitate to apply even if you don't meet every requirement.
The predicted salary is between 28800 - 43200 £ per year.
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
We\’re looking for a Lending Specialist to join our Asset Management function on a 12-month fixed term contract.
Key Responsibilities
- Support the assessment of new portfolio / forward flow transactions through an assessment of policies and procedures
- Undertake detailed due diligence on new portfolios, focussing on the assessment of conduct risk (including compliance with Consumer Duty), operational and compliance risk from a 1LOD perspective
- Conduct impact assessments, regulatory mapping, gap analyses, and prepare MI/reporting for senior teams
- Oversight of existing portfolios including performance, issues under management and key risks
- Provide product and service specific compliance guidance to the Asset Management team
- Lead the delivery of the Asset Management thematic review plan to mitigate risks in the Asset Management RCSA framework
- Oversee open assurance actions through to closure
- Support the delivery of half yearly SMF attestation
- Knowledge of relevant regulation and the FCA handbook including MCOB, CONC, CCA and Consumer Duty with an ability to interpret and apply to policies and procedures
- A good understanding of what good customer outcomes look like across various scenarios, including affordability & creditworthiness, arrears handling, complaints and vulnerable customers
- Experience of reviewing policies and procedures for completeness and compliance with relevant regulation
- Experience of working with outsourced service providers is desirable
- Proven ability to communicate with colleagues across different levels including senior managers, both verbally and in writing
- Ability to see the bigger picture, applying, judgement on the impact of what we see in our due diligence on the bank and on our customers
- Comfortable providing constructive challenge to third parties who may be senior managers
- Understand the role of regulation, conduct risk and reputational risk, within financial services
- Excellent written and verbal communication skills
- Ability to balance workload and schedules with multiple priorities
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships
About Us
You may be put off applying for a role because you don\’t tick every box. Forget that! While we can’t accommodate every flexible working request, we\’re always open to discussion. So, if you\’re excited about working with us, but aren’t sure if you\’re 100% there yet, get in touch anyway.
We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
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Lending Specialist (12-month FTC) employer: Starling Bank Limited
Contact Detail:
Starling Bank Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lending Specialist (12-month FTC)
✨Tip Number 1
Familiarise yourself with the relevant regulations and the FCA handbook, especially MCOB, CONC, CCA, and Consumer Duty. Understanding these will not only help you in interviews but also demonstrate your commitment to compliance and customer outcomes.
✨Tip Number 2
Showcase your ability to communicate effectively with colleagues at all levels. Prepare examples of how you've successfully collaborated with senior managers or teams in previous roles, as this is crucial for a Lending Specialist.
✨Tip Number 3
Highlight any experience you have with due diligence processes and risk assessments. Be ready to discuss specific scenarios where you've identified risks and how you addressed them, as this will be key in your role.
✨Tip Number 4
Demonstrate your understanding of good customer outcomes, particularly in areas like affordability and creditworthiness. Prepare to discuss how you've ensured positive outcomes for customers in past roles, as this aligns with Starling's mission.
We think you need these skills to ace Lending Specialist (12-month FTC)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Lending Specialist. Familiarise yourself with key terms like conduct risk, compliance, and the FCA handbook to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your understanding of regulatory frameworks and any experience with due diligence or compliance assessments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples from your past experiences that relate to the key responsibilities outlined in the job description.
Showcase Communication Skills: Since excellent written and verbal communication skills are essential for this role, ensure your application is clear, concise, and free of errors. Use professional language and structure your documents well.
How to prepare for a job interview at Starling Bank Limited
✨Understand the Role and Responsibilities
Before your interview, make sure you thoroughly understand the key responsibilities of a Lending Specialist. Familiarise yourself with concepts like conduct risk, compliance, and the relevant regulations such as MCOB and CONC. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific scenarios related to customer outcomes, affordability, and creditworthiness. Prepare examples from your past experience where you've successfully navigated similar situations. This will showcase your ability to apply your knowledge in real-world contexts.
✨Showcase Your Communication Skills
As a Lending Specialist, you'll need to communicate effectively with colleagues at all levels. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've communicated complex information in previous roles, especially in writing and during presentations.
✨Demonstrate Your Problem-Solving Abilities
Starling values individuals who can see the bigger picture and provide constructive challenges. Be prepared to discuss how you've identified risks or issues in past roles and the steps you took to address them. Highlight your analytical skills and your ability to think critically under pressure.