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- Tasks: Lead fraud risk management and protect customers from fraud threats.
- Company: Join Starling, a disruptive UK bank transforming how people manage their money.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Why this job: Be part of a mission-driven team reshaping banking with a focus on diversity and inclusion.
- Qualifications: 3-5 years in Fraud or Risk Management with strong analytical and communication skills.
- Other info: Open to discussions on flexible working; we value diverse backgrounds and experiences.
The predicted salary is between 43200 - 72000 £ per year.
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.
We are seeking a Fraud Oversight Manager to join the Second Line of Defence within the Bank, supporting the Head of Fraud Risk in monitoring and managing fraud risk exposure.
As part of this team, you will play a key role in protecting our customers by identifying and mitigating fraud threats across the organisation. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements.
Responsibilities
– Fraud Assurance & Risk Management
– develop fraud assurance framework and tools to evaluate the adequacy and effectiveness of fraud prevention controls – Risk Assessments & Mitigation
– conduct risk assessments across the business and oversee the implementation of mitigation strategies
– Reporting & Stakeholder Communication
– Capturing findings from reviews in formal reports, and communicate insights and recommendations to key stakeholders – Regulatory Compliance
– Monitor and ensure compliance with new and existing regulation, legislation and industry standards
– Data Analysis & Insights
– Analyse fraud-related data, identifying trends, patterns and emerging risks, and share insights with relevant teams
– Best Practice & Collaboration
– Work closely with internal teams and external partners to ensure fraud risk management aligns with industry best practice
– Training & Awareness – Design and deliver fraud risk training to colleagues across the business
– Regulatory Engagement
– Have awareness of recent regulatory changes, respond to information requests from regulatory bodies, and support the business in meeting regulatory obligations.
– Approximately 3-5 years experience in a Fraud or Risk Management role
– Strong analytical and critical thinking skills, with the ability to work independently and solve complex problems
– A naturally inquisitive mindset, with the ability to assess data, identify risks, and propose solutions
– Excellent communication and stakeholder management skills, with experience presenting findings both verbally and in writing
– A proactive and adaptable approach to change, with the ability to thrive in a dynamic environment.
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships
About Us
You may be put off applying for a role because you don\’t tick every box. Forget that! While we can’t accommodate every flexible working request, we\’re always open to discussion. So, if you\’re excited about working with us, but aren’t sure if you\’re 100% there yet, get in touch anyway.
We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
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Fraud Oversight Manager employer: Starling Bank Limited
Contact Detail:
Starling Bank Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Oversight Manager
✨Tip Number 1
Familiarise yourself with the latest trends in fraud risk management. Understanding current threats and best practices will not only help you in interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with professionals in the banking and fraud prevention sectors. Engaging with industry bodies and attending relevant events can provide valuable insights and connections that may give you an edge in the application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully identified and mitigated fraud risks in previous roles. Being able to articulate your experience clearly will showcase your expertise and problem-solving skills.
✨Tip Number 4
Stay updated on regulatory changes affecting the banking sector. Showing that you are knowledgeable about compliance requirements will highlight your commitment to maintaining high standards in fraud oversight.
We think you need these skills to ace Fraud Oversight Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Fraud Oversight Manager. Familiarise yourself with fraud risk management concepts and the specific requirements mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in fraud or risk management. Emphasise your analytical skills, stakeholder communication abilities, and any experience with regulatory compliance that aligns with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the banking industry. Mention specific examples of how you've successfully managed fraud risks or improved fraud controls in previous positions.
Showcase Your Analytical Skills: In your application, provide examples of how you've used data analysis to identify trends or mitigate risks. This will demonstrate your strong analytical and critical thinking skills, which are crucial for this position.
How to prepare for a job interview at Starling Bank Limited
✨Understand the Fraud Landscape
Before your interview, make sure to research current trends in fraud and risk management. Familiarise yourself with recent cases and regulatory changes that could impact the banking sector. This will show your proactive approach and genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific fraud scenarios. Prepare examples from your past experience where you successfully identified and mitigated fraud risks. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Analytical Skills
As a Fraud Oversight Manager, strong analytical skills are crucial. Be ready to discuss your experience with data analysis and how you've used insights to inform decision-making. Bring examples of tools or methodologies you've employed in previous roles.
✨Emphasise Communication and Collaboration
This role requires working closely with various stakeholders. Highlight your communication skills and provide examples of how you've effectively collaborated with teams or external partners to enhance fraud controls or compliance measures.
