Customer Engagement Architect

Customer Engagement Architect

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead innovative campaigns and analyse customer data to enhance engagement.
  • Company: Dynamic fintech company in Greater London focused on customer loyalty.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Why this job: Transform customer experiences in banking and make a real impact.
  • Qualifications: 3-4 years in customer engagement and marketing automation with strong analytical skills.
  • Other info: Collaborative environment with a focus on innovation and teamwork.

The predicted salary is between 36000 - 60000 £ per year.

A fintech company in Greater London is seeking a skilled individual for a Customer Engagement role that focuses on enhancing customer loyalty through targeted communications.

The ideal candidate will have 3-4 years of experience in customer engagement and marketing automation, with deep technical knowledge in analysis and segmentation.

This role involves leading campaigns, analyzing customer data, and collaborating with various teams to innovate engagement strategies.

Join us if you have a passion for transforming customer experiences in banking.

Customer Engagement Architect employer: Starling Bank Limited

As a leading fintech company in Greater London, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. Our employees enjoy comprehensive benefits, including professional development opportunities and a supportive environment that encourages growth and creativity. Join us to be part of a team dedicated to transforming customer experiences in banking while enjoying the vibrant atmosphere of one of the world's financial hubs.
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Contact Detail:

Starling Bank Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Engagement Architect

✨Tip Number 1

Network like a pro! Reach out to people in the fintech space, especially those who work in customer engagement. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Show off your skills! Create a portfolio or case studies showcasing your past campaigns and how you’ve used data analysis to drive customer loyalty. This will make you stand out during interviews.

✨Tip Number 3

Prepare for the interview by researching the company’s current customer engagement strategies. Bring fresh ideas to the table that could enhance their approach – they’ll love your initiative!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to transform customer experiences.

We think you need these skills to ace Customer Engagement Architect

Customer Engagement
Marketing Automation
Data Analysis
Segmentation
Campaign Management
Collaboration
Innovative Thinking
Customer Experience Transformation
Communication Skills
Technical Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the Customer Engagement role. Highlight your experience in customer engagement and marketing automation, and don’t forget to mention any specific campaigns you've led or data analysis you've done.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for transforming customer experiences in banking. Share specific examples of how you've enhanced customer loyalty through targeted communications.

Show Off Your Technical Skills: Since this role requires deep technical knowledge, be sure to include any relevant tools or software you’ve used for analysis and segmentation. We want to see how you can leverage these skills to innovate engagement strategies!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Starling Bank Limited

✨Know Your Customer Engagement Strategies

Make sure you brush up on the latest trends in customer engagement and marketing automation. Be ready to discuss specific campaigns you've led, how you analysed customer data, and the results you achieved. This shows your passion for transforming customer experiences.

✨Showcase Your Technical Skills

Since the role requires deep technical knowledge, prepare to talk about your experience with analysis and segmentation tools. Bring examples of how you've used these skills to enhance customer loyalty and drive engagement. Don't shy away from discussing any technical challenges you've faced and how you overcame them.

✨Collaboration is Key

This role involves working with various teams, so be prepared to share examples of successful collaborations. Think about how you’ve worked with marketing, sales, or product teams to innovate engagement strategies. Highlight your communication skills and how you foster teamwork.

✨Prepare Questions That Matter

At the end of the interview, you'll likely have a chance to ask questions. Prepare thoughtful questions about the company's approach to customer engagement and how they measure success. This not only shows your interest but also helps you gauge if the company aligns with your values and goals.

Customer Engagement Architect
Starling Bank Limited
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