Donor Experience Specialist: Supporter Care in London
Donor Experience Specialist: Supporter Care

Donor Experience Specialist: Supporter Care in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance supporter experiences and act as the main contact for our amazing supporters.
  • Company: A leading children's charity dedicated to making a difference.
  • Benefits: Gain valuable experience in fundraising and marketing while making an impact.
  • Why this job: Join a passionate team and help create positive change for children in need.
  • Qualifications: Strong communication skills and a genuine passion for fundraising.
  • Other info: Opportunity to grow your knowledge and skills in a supportive environment.

The predicted salary is between 30000 - 42000 £ per year.

A leading children's charity based in Greater London is seeking a Supporter Care Coordinator to enhance the supporter experience across fundraising and marketing. In this role, you will act as the main contact for supporters, ensuring their experiences reflect the organization's values of warmth and professionalism.

Ideal candidates will possess strong communication skills and a passion for fundraising. This position provides an opportunity to develop your knowledge in various fundraising activities, contributing to long-term income growth for the charity.

Donor Experience Specialist: Supporter Care in London employer: Starlight Children's Foundation - UK

As a leading children's charity based in Greater London, we pride ourselves on fostering a supportive and inclusive work culture that values warmth and professionalism. Our employees benefit from ongoing training and development opportunities, allowing them to grow their skills in fundraising while making a meaningful impact in the lives of children. Join us to be part of a passionate team dedicated to creating positive change in our community.
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Contact Detail:

Starlight Children's Foundation - UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Donor Experience Specialist: Supporter Care in London

✨Tip Number 1

Network like a pro! Reach out to people in the charity sector, especially those who work in supporter care or fundraising. A friendly chat can open doors and give you insights that might just land you that dream job.

✨Tip Number 2

Show your passion! When you get the chance to speak with potential employers, let your enthusiasm for fundraising shine through. Share personal stories or experiences that highlight your commitment to making a difference.

✨Tip Number 3

Prepare for interviews by researching the charity's values and recent campaigns. This will help you tailor your responses and demonstrate that you’re not just another candidate, but someone who truly aligns with their mission.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with charities looking for passionate individuals like you. Let’s make a difference together!

We think you need these skills to ace Donor Experience Specialist: Supporter Care in London

Communication Skills
Supporter Care
Fundraising Knowledge
Professionalism
Customer Service
Relationship Management
Problem-Solving Skills
Attention to Detail
Passion for Charity Work
Organisational Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for fundraising shine through! We want to see how much you care about making a difference and supporting our cause. Share any relevant experiences that highlight your commitment to helping others.

Tailor Your Application: Make sure to customise your application to reflect the values of warmth and professionalism that we hold dear. Use examples from your past that demonstrate how you've embodied these qualities in your work or volunteer experiences.

Highlight Communication Skills: As a Donor Experience Specialist, strong communication skills are key! Be sure to showcase your ability to connect with supporters effectively. Whether it's through written or verbal communication, give us examples of how you've successfully engaged with others.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and efficiently. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Starlight Children's Foundation - UK

✨Know the Charity Inside Out

Before your interview, take some time to research the charity's mission, values, and recent fundraising campaigns. This will not only show your genuine interest but also help you align your answers with their goals.

✨Showcase Your Communication Skills

As a Donor Experience Specialist, strong communication is key. Prepare examples of how you've effectively communicated with supporters or clients in the past. Practise articulating your thoughts clearly and confidently.

✨Demonstrate Your Passion for Fundraising

Be ready to discuss why fundraising matters to you. Share any personal experiences or stories that highlight your commitment to supporting charitable causes. This will resonate well with the interviewers.

✨Prepare Questions That Reflect Their Values

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries that reflect the charity's values and your desire to enhance supporter experiences. This shows you're not just interested in the role, but in contributing to their mission.

Donor Experience Specialist: Supporter Care in London
Starlight Children's Foundation - UK
Location: London
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