At a Glance
- Tasks: Support I&C Engineers with technical operations and coaching for optimal performance.
- Company: Join a leading company in the energy sector with a focus on safety and innovation.
- Benefits: Competitive salary, opportunities for travel, and professional development.
- Other info: Dynamic role with opportunities for career advancement and skill development.
- Why this job: Make a real impact by optimising field delivery and supporting engineers in their growth.
- Qualifications: Experience in metering and strong communication skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
The SESL I&C Technical Meter Operative role provides day to day technical operational support for a field team of I&C Engineers working on various contracts in the I&C field. Reporting into the local Field Team Manager, the Technical Meter Operative will be instrumental in supporting the engineers in their team with coaching to optimise performance and ensure the safe delivery of all business objectives. They will also need to provide any contract specific technical support which may fall geographically inside - or out - of their area of work. Due to the geographical area of work, some nights away to undertake audits and coaching with engineers, as well as attend team and project meetings will be required as part of the role.
Areas of responsibility:
- Role model and maintain company values and standards
- Comply with personally, and assist management in complying with, Health & Safety laws and the aims of the Health & Safety policy
- Keep abreast of, and comply with, company policies, procedures and codes of practice to carry out tasks / resolve issues
- Participate in meetings and projects/working groups as required by the role and continuously look for ways to improve field delivery via coaching and upskilling of metering engineers
- Communicate with contractors, customers, agents and other stakeholders for installation and site support
- Carry out unplanned/emergency work as required
- Investigate nonconformities found on audits and assist manager with any investigations
- Carry out meter accuracy testing on metering equipment, COP4, including the installation of check meters as appropriate
- Undertake complex meter exchanges including carrying out associated alterations to the customer's wiring within procedural tolerance
- Provide holiday & absence cover for other team members as required; picking up any work at risk to ensure job SLA’s are met
- Accompany OFGEM meter examiner as necessary
- Surveys meter positions, undertake risk assessments and report findings along with proposals to complete work
- Deliver technical information to the team and act as the first point of contact for technical field issue resolution
- Carry out various in-depth audits on meter engineers as part of yearly assessment programs for the team
- Ensure operatives vans are kept to a working standard, internally and externally
Good to have:
- Understanding of use of Microsoft Office Applications: Word, Excel, Outlook E-mail
- Good organizational, communication and negotiation skills
- Demonstrable experience on LV/HVCT metering
- Experienced in problem solving and using technical knowledge to resolve complex site faults
- Excellent communication skills, can provide remote 1st line support via the telephone and explain complex technical issues to other members of the team and trainees
- Understanding of the industry codes of practices, policies and procedures, including safety requirements, which are relevant to Consumer Meter Operations and the ability to effectively communicate these to the staff
- Ability to coach and support the development of others
- Demonstrable 'can do' and 'find a way' attitude to challenge
Technical Meter Operative (TMO) in London employer: Stark Software International Limited
As a Technical Meter Operative at SESL, you will thrive in a dynamic work environment that prioritises safety, innovation, and employee development. Our supportive culture encourages continuous learning and coaching, ensuring you have the tools to excel in your role while contributing to meaningful projects across London. With opportunities for career advancement and a commitment to maintaining high standards, SESL is an excellent employer for those seeking a rewarding and impactful career in the I&C field.
Contact Details:
Stark Software International Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Meter Operative (TMO) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that TMO role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your technical knowledge and problem-solving abilities. Share specific examples of how you've tackled complex issues in the past.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just sit back. Reach out to the hiring manager or team members to express your interest. A little initiative can go a long way in making you stand out.
✨Tip Number 4
Prepare for interviews like a champ! Research the company, understand their values, and be ready to discuss how you can contribute to their goals. Practice common interview questions and think about how your experience aligns with the TMO role.
We think you need these skills to ace Technical Meter Operative (TMO) in London
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your technical knowledge and experience in metering. We want to see how you can apply your skills to support our I&C Engineers and tackle complex site faults.
Emphasise Safety Awareness:Since health and safety is a big deal for us, don’t forget to mention your understanding of safety policies and procedures. Show us that you can keep yourself and others safe while getting the job done.
Demonstrate Your Coaching Ability:We’re looking for someone who can coach and support others. Share examples of how you've helped colleagues improve their skills or resolve issues in the past. It’s all about teamwork!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Stark Software International Limited
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to metering and the specific equipment you'll be working with. Be prepared to discuss your experience with LV/HVCT metering and any complex site faults you've resolved. This will show that you're not just familiar with the role, but that you can hit the ground running.
✨Show Off Your Coaching Skills
Since the role involves coaching engineers, think of examples where you've successfully trained or supported others. Be ready to share how you approach coaching and what techniques you use to help others improve their skills. This will demonstrate your ability to lead and develop a team.
✨Safety First!
Familiarise yourself with health and safety regulations relevant to the role. Be prepared to discuss how you ensure compliance in your work and how you would handle any nonconformities. Showing that you prioritise safety will resonate well with the interviewers.
✨Communication is Key
This role requires excellent communication skills, so think about how you can convey complex technical information clearly. Prepare to give examples of how you've effectively communicated with stakeholders or provided remote support. This will highlight your ability to be the first point of contact for technical issues.
