At a Glance
- Tasks: Provide exceptional customer service and support sales initiatives in a dynamic yard environment.
- Company: Join Jewson, part of Stark UK, where people are our greatest asset.
- Benefits: Competitive salary, performance bonuses, 34 days holiday, and flexible working hours.
- Other info: Access to professional development and a range of employee perks.
- Why this job: Be part of a supportive team that values your ideas and growth.
- Qualifications: Enthusiasm for customer service and teamwork; no prior experience needed.
The predicted salary is between 12 - 15 £ per hour.
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
This is a part-time role (20 hours per week) with flexible hours to suit the right candidate, working between the hours of Monday-Friday 7:00 – 17:00, and Saturday from 08:00-12:00.
What You’ll Be Doing
- Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.
- Ask open questions to build strong relationships and understand our customers' current and future requirements so we can support all their needs.
- Maintain excellent standards across the yard, counter and shop floor.
- Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles.
- Support business initiatives to increase sales, margin & service.
- Continually develop your knowledge of core and specialist product lines to meet customer needs.
- Loading and unloading vehicles both manually and with a forklift (training will be provided).
What We’re Looking For
- Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top-notch results.
What’s in it for you
- Competitive Basic Salary.
- Performance Related Bonus.
- 34 days holiday per year.
- Retirement Savings Plan (Pension) – with Legal & General Life Assurance.
- Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Refer a Friend scheme.
- Wellbeing Centre via Work Perks.
Why Choose Us?
- Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
What's Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Yard Sales Adviser in Ryde employer: Stark Group
STARK Group is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Coventry. With opportunities for hybrid working, a discretionary bonus, and a range of employee benefits, we prioritise your growth and well-being, making this role not just a job, but a meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Yard Sales Adviser in Ryde
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Stark Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Stark Group and let us see your personality shine through!
We think you need these skills to ace Yard Sales Adviser in Ryde
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Stark Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Stark Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Stark Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Stark Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Stark Group will surely appreciate.
