At a Glance
- Tasks: Deliver exceptional customer service and build strong relationships with clients.
- Company: Join a friendly team at Jewson Partnership Solutions, part of STARK Building Materials UK.
- Benefits: Enjoy competitive salary, 33 days holiday, staff discounts, and life assurance.
- Other info: Great career growth opportunities in a supportive and collaborative environment.
- Why this job: Make a real impact by helping customers find the best solutions for their needs.
- Qualifications: Customer-facing experience preferred but not essential; a positive attitude is key.
The predicted salary is between 25000 - 32000 £ per year.
Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
As part of the role, you will be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential. Hours – 7.30 – 5.00 Monday to Friday.
Key Responsibilities- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values.
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Keep the branch and yard looking clean and tidy, to make a great first impression on our customers.
- Maintain stock levels, carrying out regular stock counts.
- Work with colleagues to suggest opportunities for improvement.
- Retirement Savings Plan (Pension) – with Legal & General.
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme – launching soon!
- Previous industry experience preferred but not essential.
- Experience in a customer facing environment.
- Passion for working with people.
- A positive can-do attitude.
At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Sales Advisor in Manchester employer: Stark Group
At Jewson Partnership Solutions, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With a strong emphasis on career development, competitive benefits including generous holiday allowance and life assurance, and a culture that values teamwork and customer satisfaction, we are committed to making your experience with us both rewarding and enjoyable. Join us in delivering exceptional service while enjoying the perks of working in a collaborative and friendly atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Manchester
✨Tip Number 1
Get to know the company inside out! Research Jewson Partnership Solutions and their values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of scenarios where you can demonstrate your ability to connect with customers. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Be proactive during interviews! Prepare questions that show your enthusiasm for the role and the company. Ask about their approach to customer service or how they support employee growth – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JPS team. Let’s get you that job!
We think you need these skills to ace Sales Advisor in Manchester
Some tips for your application 🫡
Know Your Stuff:Before you start writing your application, take some time to get familiar with our product lines and services. This will help you tailor your application to show how you can connect with our customers and deliver the best experience possible.
Show Your Passion:We love seeing candidates who are genuinely passionate about customer service. Make sure to highlight any relevant experiences where you've gone above and beyond for customers, whether in a previous job or even in everyday situations.
Be Clear and Concise:When filling out your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know what makes you tick!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at JPS!
How to prepare for a job interview at Stark Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with Jewson Partnership Solutions' product lines and services. Understanding what they offer will help you demonstrate your passion for great service and show that you're ready to engage with customers effectively.
✨Showcase Your People Skills
Since this role is all about customer interaction, be prepared to share examples of how you've built relationships in previous roles. Think of specific situations where you went above and beyond to meet a customer's needs, as this will highlight your positive can-do attitude.
✨Demonstrate Your Organisational Skills
The job involves processing orders and keeping customers updated, so be ready to discuss how you manage tasks and stay organised. You might want to mention any tools or systems you've used in the past to keep track of orders or customer interactions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for career growth, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
