At a Glance
- Tasks: Build relationships with customers and maximise sales through upselling and cross-selling.
- Company: Join a vibrant community at Minster, part of Stark UK.
- Benefits: Competitive salary, performance bonuses, 34 days holiday, and great work perks.
- Other info: Opportunities for professional development and career growth.
- Why this job: Elevate your career in a supportive environment that values your ideas.
- Qualifications: Strong customer service skills and a passion for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
We have a very exciting opportunity for an Internal Sales Executive based in Oldbury (B69 4RG). At Minster, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
Location: Birmingham Oldbury Park (B69 4RG)
Hours: Monday to Friday, 7:00am to 17:00
What You’ll Be Doing:
- Building excellent relationships with new and lapsed customers so you can understand and meet their needs.
- Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
- Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge.
- Ensuring all customer orders are fulfilled in a timely fashion.
- Following plans to continuously improve customer experience.
- Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels.
- Supporting all Company initiatives.
What We’re Looking For:
- Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top-notch results.
- Great customer focus and desire to do your absolute best to get the best outcomes.
- Ability to build rapport and develop good understanding of your portfolio to secure future projects.
- Proactive, well organised, and great attention to detail.
- Efficiently use IT equipment and have a strong telephone presence.
What’s in it for you:
- Competitive Basic Salary.
- Performance Related Bonus.
- 34 days holiday per year.
- Retirement Savings Plan (Pension) – with Legal & General Life Assurance.
- Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Refer a Friend scheme.
- Wellbeing Centre via Work Perks.
Why Choose Us?
- Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
What's Next:
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Internal Sales Executive employer: Stark Group
At Minster, part of Stark UK, we pride ourselves on fostering a vibrant community where every team member is valued and encouraged to thrive. Located in Oldbury, our supportive work culture prioritises employee growth through professional development opportunities, while offering competitive benefits such as a performance-related bonus, generous holiday allowance, and access to wellness resources. Join us to be part of a team that celebrates your ideas and contributions, ensuring you feel at home in a dynamic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Get to know the company inside out! Research Minster and Stark UK, their values, and what makes them tick. This way, when you chat with them, you can show off your enthusiasm and how you fit right into their vibrant community.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your customer service skills and how you can build those excellent relationships they’re after. Role-play with a mate or in front of the mirror to nail that confident delivery.
✨Tip Number 3
Be ready to share examples! Think of times when you’ve gone above and beyond for customers or worked well in a team. They love decency and pride, so show them how you embody those traits in your work.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop them a quick thank-you note. It shows you’re genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love candidates who radiate positivity and are excited about the merchant world. Make sure to express why you’re keen on joining our vibrant community.
Tailor Your Application:Don’t just send a generic application! Take the time to highlight your customer service skills and how they align with what we’re looking for. Mention specific experiences that demonstrate your ability to build relationships and achieve sales targets.
Be Detail-Oriented:We appreciate attention to detail, so make sure your application is free from typos and errors. A well-organised application reflects your ability to manage tasks efficiently, which is key for the Internal Sales Executive role.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and ready to take the next step in your career with us.
How to prepare for a job interview at Stark Group
✨Know Your Stuff
Before the interview, make sure you research Minster and Stark UK. Understand their products, values, and what makes them tick. This will help you connect your experience with their needs and show that you're genuinely interested in being part of their vibrant community.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer interactions, prepare examples of how you've built relationships and maximised customer satisfaction in previous roles. Be ready to discuss specific situations where you turned a challenge into a success, highlighting your enthusiasm and proactive approach.
✨Demonstrate Team Spirit
Minster values collaboration, so think of instances where you've worked well in a team. Share stories that illustrate your ability to contribute positively to a group dynamic and how you believe teamwork can lead to achieving greatness together.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, or how they measure success in the Internal Sales Executive role. This shows that you're not just interested in the job but also in how you can grow and contribute to their mission of outstanding service.
