At a Glance
- Tasks: Serve customers, handle stock, and ensure a safe, tidy workspace.
- Company: Join a vibrant community at FRAZER, part of Stark UK.
- Benefits: Competitive salary, bonuses, training, and discounts on your favourite brands.
- Other info: Great career development opportunities in a dynamic environment.
- Why this job: Be part of a supportive team that values your ideas and growth.
- Qualifications: Customer service skills and a positive attitude; forklift training provided.
The predicted salary is between 25000 - 30000 € per year.
We have an exciting opportunity for a Trade Counter Assistant at our Glasgow branch! FRAZER, part of Stark UK, believes that our greatest asset is our people. We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
Working Hours: 7am - 5pm Monday-Friday
What You’ll Be Doing:
- This role has a strong focus on serving customers at the trade counter, stock handling, health and safety and customer service in our busy yard.
- Welcome customers to the branch and take an active interest in their projects.
- Serve customers at the trade counter.
- Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions.
- Help to pick and prepare customer orders, load and unload customer and supplier vehicles using forklifts to minimise manual handling.
- Maintain stock levels in all yard/warehouse areas, carrying out regular stock counts.
- Keep the branch looking clean and tidy, to make a great first impression on our customers.
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
What We’re Looking For:
- Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top-notch results.
- Previous industry experience in a similar environment would be beneficial.
- Counter Balance Forklift licence (not essential, training can be provided).
- Confident working both indoors and outdoors.
- A positive and proactive attitude to work.
- Comfortable in a role involving extensive manual handling of bulky items.
What’s in it for you?
- Competitive salary and discretionary bonus.
- In-house forklift and manual handling training.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
Why Choose Us?
- Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
What's Next: If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Trade Counter Assistant in Glasgow employer: Stark Group
At FRAZER, part of Stark UK, we pride ourselves on fostering a vibrant community where every team member is valued and encouraged to thrive. Our Glasgow branch offers a supportive work culture with ample opportunities for professional development, including in-house training and a range of voluntary benefits that enhance your well-being. Join us to be part of a dedicated team that celebrates your contributions and prioritises your growth in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on FRAZER and Stark UK. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their vibrant community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving customers at the trade counter, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat with the Talent team.
✨Tip Number 3
Show your team spirit! Highlight any experiences where you’ve worked collaboratively in a team. Talk about how you contribute to a positive atmosphere and how you believe that together, we can achieve greatness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our supportive environment and are ready to elevate your career with us!
We think you need these skills to ace Trade Counter Assistant in Glasgow
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've made customers happy in the past, so share specific examples that showcase your skills and enthusiasm for helping others.
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. Share what makes you passionate about the trade industry and why you think you'd fit right into our vibrant community.
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for, so make it personal!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Stark Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the product lines that FRAZER offers. Being able to discuss specific products and how they can benefit customers will show your enthusiasm and readiness to serve at the trade counter.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to help a customer, as this aligns perfectly with the company's focus on high levels of customer satisfaction.
✨Demonstrate Team Spirit
Think of instances where you worked collaboratively in a team setting. Be ready to share how you contributed to team success and how you value working together, as this is a key trait they are looking for in a candidate.
✨Prioritise Health & Safety
Since health and safety is a priority in this role, be prepared to discuss how you ensure safety in the workplace. Share any relevant experiences or knowledge you have about maintaining a safe environment, especially when handling stock and using equipment like forklifts.
