At a Glance
- Tasks: Manage tool hire operations, ensuring excellent customer service and team support.
- Company: Join Jewson, a leading building materials distributor in Northern Europe.
- Benefits: Enjoy competitive salary, staff discounts, life assurance, and 33 days holiday.
- Other info: Flexible hours with opportunities for career growth and personal development.
- Why this job: Be part of a dynamic team and make a real impact in the tool hire industry.
- Qualifications: Experience in tool hire preferred; strong leadership and sales skills required.
The predicted salary is between 30000 - 40000 € per year.
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to join the team in our Exeter Kestrel Way branch, who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Hours: 7:00am - 16:30pm or 7:30am - 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.
Location: Jewson, Kestrel Way, Exeter, EX2 7LA.
What You’ll Be Doing:
- Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations.
- Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling.
- Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience.
- Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.
- Support branch colleagues in building knowledge and competence in tool hire product.
- Ensure tool hire standards are always maintained.
- Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network.
What We’re Looking For:
- Knowledge: Experience in tool hire is preferred.
- Supervision: Effective supervision of the branch tool hire team in support of Branch Manager.
- Sales: Effective contribution to Tool hire growth & profitability vs target by actively cross-selling and upselling to customers.
- Enthusiasm: You radiate positivity and possess an unyielding passion for the merchant world.
- Decency: You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit: You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride: You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
- Competitive salary and discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
What's Next?
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Tool Hire Manager in Exeter employer: Stark Group
Jewson is an exceptional employer that prioritises a fulfilling work environment and offers numerous opportunities for career advancement. Located in Exeter, our Kestrel Way branch fosters a collaborative culture where team spirit and customer service excellence are at the forefront, complemented by competitive salaries, generous holiday allowances, and a range of employee benefits designed to support your wellbeing and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Tool Hire Manager in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jewson and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in tool hire can benefit the team and improve customer service.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the interviewers, let your passion for the merchant world shine through. They want someone who’s excited about the role and ready to contribute to the team spirit.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your professionalism.
We think you need these skills to ace Tool Hire Manager in Exeter
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the tool hire industry shine through. We love candidates who are genuinely excited about providing great service and making a difference in our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in tool hire and customer service. We want to see how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps to organise your thoughts better!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stark Group
✨Know Your Tools
Familiarise yourself with the tools and equipment that Jewson offers. Being able to discuss specific products and their uses will show your expertise and passion for the tool hire industry, which is exactly what they’re looking for.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to provide guidance and constructive feedback, as well as how you’ve fostered a positive team spirit. This will demonstrate that you can effectively supervise the branch tool hire team.
✨Emphasise Customer Service
Think of instances where you’ve gone above and beyond for customers. Jewson values great service, so be ready to share stories that illustrate your commitment to delivering a high-quality customer experience and your ability to build strong relationships.
✨Be Ready to Discuss Sales Strategies
Since the role involves contributing to tool hire growth, prepare to talk about your experience with cross-selling and upselling. Share specific strategies that have worked for you in the past, showing how you can help Jewson meet its profitability targets.
