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- Tasks: Welcome customers, manage orders, and ensure a tidy branch environment.
- Company: Jewson, a leading building materials distributor in Northern Europe.
- Benefits: Competitive salary, life assurance, discounts, and 34 days holiday.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Strong organisational and communication skills; health and safety focus.
- Other info: Great career growth opportunities in a supportive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Responsibilities
- Welcome customers to the branch and take an active interest in their projects
- Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
- Help prepare customer orders, load and unload customer and supplier vehicles using a forklift truck to minimise manual handling (training will be provided)
- Check incoming deliveries and report missing or damaged products
- Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
- Keep the branch looking clean and tidy to make a great first impression for customers
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
Qualifications & Skills
- Strong organisational skills, with the ability to prioritise work accordingly
- Strong communication skills
- A health and safety focus
- Comfortable in a role involving extensive manual handling of bulky items
Previous industry experience is preferred but not essential.
About the Role
Customer Service Supervisor – Yard at our Exeter branch. Working hours are 7:00 – 17:00 Monday to Friday and every other Saturday from 8:00 to 12:00.
Company Overview
Jewson, part of STARK Building Materials UK, is a leading building materials distributor in Northern Europe. We pride ourselves on creating a dynamic workplace where everyone can thrive and unleash their full potential. Our values are based on decency, passion, and pride in everything we do.
Benefits
- Competitive salary
- Life Assurance – From your first day of employment you are automatically covered for a lump-sum death‑in‑service benefit of 2× your basic salary. (See details above)
- WorkPerks – Access to hundreds of high‑street and online discounts via Reward Gateway
- Aviva Digicare+ Workplace App – digital GP, second medical opinions, mental health consultation, bereavement service, nutritional consultation
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- 34 days holiday (inclusive of bank holidays)
- Staff discount
Why Join Us
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth. You’ll work with a friendly and collaborative team dedicated to providing top‑quality products and exceptional service to our customers.
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Customer Service Supervisor - Distribution employer: Stark Group
Contact Detail:
Stark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Supervisor - Distribution
✨Tip Number 1
Get to know the company inside out! Research Jewson's values and product lines so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, think of examples where you've provided great service or solved problems. We want to see that you can connect with customers and make their experience memorable.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you prioritise tasks and manage stock levels. We love candidates who can keep things running smoothly, especially in a busy environment like ours.
✨Tip Number 4
Don’t forget to highlight your health and safety awareness! Share any relevant experiences or training you've had. It’s crucial for us that you understand how to keep yourself and others safe while working with bulky items.
We think you need these skills to ace Customer Service Supervisor - Distribution
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Customer Service Supervisor role. Highlight your relevant skills and experiences that align with our Jewson Values. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at Stark Group
✨Know Your Products
Familiarise yourself with the product lines offered by Jewson. Being able to discuss specific products and how they can benefit customers will show your enthusiasm and readiness for the role.
✨Demonstrate Strong Communication Skills
Practice clear and confident communication. Think about how you can effectively welcome customers and engage with them about their projects. Role-playing with a friend can help you refine your approach.
✨Highlight Your Organisational Skills
Prepare examples of how you've successfully prioritised tasks in previous roles. This will demonstrate your ability to manage stock levels and keep the branch tidy, which is crucial for making a great first impression.
✨Emphasise Health & Safety Awareness
Be ready to discuss how you prioritise health and safety in the workplace. Share any relevant experiences or training that showcase your commitment to keeping yourself and others safe, especially when handling bulky items.
