At a Glance
- Tasks: Engage with customers and manage tool hire sales in a fast-paced environment.
- Company: Join Jewson, a leading building materials distributor with a collaborative culture.
- Benefits: Enjoy competitive salary, generous discounts, life assurance, and 33 days holiday.
- Other info: Great opportunities for career growth in a supportive team environment.
- Why this job: Make a real impact by providing exceptional customer service and problem-solving.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 € per year.
Do you have a passion for working with people? Do you have Tool Hire experience or knowledge? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Sales Centre Consultant who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Hours of work - Monday to Friday 7am to 4pm or 8am to 5pm every other Saturday 8am to 12noon.
Key Responsibilities:- This is a national point of contact in Jewson for Tool hire.
- This is a pivotal sales opportunity in the business which generates mass profit.
- IT is essential for this role.
- Understanding profit and margin.
- Ability to answer a high volume of inbound calls and liaise with other departments outbound to fulfil customer orders.
- Having fantastic customer service and being able to problem solve to get the best result for our customers.
- Ability to work in a fast-paced environment with great attention to detail.
- A competitive salary and benefits package, plus generous staff discounts.
- A supportive team environment where your contributions are recognized and valued.
- Opportunities to grow your skills and career within our organisation.
- Stellar communication and people skills.
- Customer-focused individual.
- Ability to use IT systems.
- Able to multitask and work on more than one project at a time.
- Ability to work well in a team.
- Strong customer focus and ability to build a good rapport with our customers.
- A willingness to learn.
At Jewson, we're proud to be part of the STARK Building Distribution and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your customer service skills to the next level and join a team that's dedicated to providing great service, we want to hear from you. Apply today!
Tool Hire Sales Center Operative in Castleford employer: Stark Group
Jewson is an excellent employer, offering a vibrant work culture in Castleford where teamwork and customer service are at the heart of our operations. With a competitive salary, generous benefits including 33 days of holiday, and ample opportunities for career advancement, we are committed to fostering employee growth and recognising contributions. Join us to be part of a supportive environment that values your skills and passion for service.
StudySmarter Expert Advice🤫
We think this is how you could land Tool Hire Sales Center Operative in Castleford
✨Tip Number 1
Get to know the company! Research Jewson and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role is all about interacting with customers, make sure you can confidently discuss your experience and how you can provide excellent service. Role-play with a friend or family member if you need to!
✨Tip Number 3
Be ready to showcase your problem-solving abilities. Think of examples from your past experiences where you’ve successfully resolved customer issues. This will demonstrate your capability to handle the fast-paced environment at Jewson.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Jewson team.
We think you need these skills to ace Tool Hire Sales Center Operative in Castleford
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for working with people and providing great service. Mention any relevant experiences or skills that highlight your customer focus and ability to build rapport.
Highlight Your Tool Hire Knowledge:If you have any experience or knowledge in tool hire, make sure to showcase it! This will help us understand how you can contribute to our team and serve our customers effectively.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Stark Group
✨Know Your Tools
Brush up on your tool hire knowledge before the interview. Familiarise yourself with the types of tools available, their uses, and any relevant safety information. This will show your passion for the role and help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you solved a problem or went above and beyond for a customer. This will demonstrate your ability to build rapport and handle inquiries effectively.
✨Practice Multitasking Scenarios
Since the role involves handling multiple tasks at once, consider practising scenarios where you juggle different responsibilities. You might be asked how you would manage high call volumes while ensuring customer satisfaction, so be ready to discuss your strategies.
✨Be Ready to Discuss IT Skills
As IT proficiency is essential for this role, be prepared to talk about your experience with relevant systems. If you have used any specific software or tools in previous jobs, mention them and explain how they helped you succeed in a fast-paced environment.