Branch Operations Manager

Branch Operations Manager

Full-Time No working from home possible
Stark Group

Frazer, a leading provider of specialist civils, infrastructure & utilities products and solutions, is on the hunt for a Branch Operations Manager to join our new Frazer branch in Colchester

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours: 7am- 5pm Monday to Friday

Key Responsibilities

  • Customer Engagement: Welcome customers, take an active interest in their projects, and assist with order processing.

  • Team Leadership: Manage warehouse operatives and drivers, ensuring daily setup and route planning.

  • Operational Tasks: Load/unload vehicles using a forklift (training provided), check deliveries, and maintain stock levels with regular counts.

  • Reporting & Support: Produce monthly reports and provide support to the Branch Manager.

  • Health & Safety & Cleanliness: Keep the branch tidy and prioritize health and safety at all times.

Required Skills and Experience

  • Previous experience in the industry is preferred.

  • Background in warehouse and transport management with inclusive leadership skills.

  • Genuine enthusiasm for customer interaction and a “customer-first” attitude.

  • Comfortable working indoors and outdoors with a focus on health and safety.

  • Demonstrates solid commercial acumen.

What’s in it for you?

  • Competitive Basic Salary

  • Retirement Savings Plan (Pension) – with Legal & General

  • Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

  • WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

  • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

  • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

  • Employee Discount

  • Refer a Friend scheme

  • Wellbeing Centre via WorkPerks

  • New Reward and Recognition programme – launching soon!

About Us

At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Stark Group

Contact Details:

Stark Group Recruitment Team