At a Glance
- Tasks: Deliver exceptional customer service and maintain a vibrant yard environment.
- Company: Join Jewson, a leading building materials distributor with a supportive culture.
- Benefits: Competitive salary, performance bonuses, 34 days holiday, and great work perks.
- Other info: Opportunities for professional development and career advancement.
- Why this job: Be part of a passionate team that values your ideas and growth.
- Qualifications: Strong customer service skills and a positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential.
If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! Jewson, a leading building materials distributor in Northern Europe, is on the hunt for people who are passionate about great service as we are. We are currently looking for a Yard Sales Advisor to join the growing team at their branch in Andover.
Working Hours: This is a full-time role working Monday-Friday 7:30 – 17:00, and every other Saturday from 08:00-12:00.
What You’ll Be Doing:
- Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.
- Ask open questions to build strong relationships and understand our customers' current and future requirements so we can support all their needs.
- Maintain excellent standards across the yard, counter and shop floor.
- Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles.
- Support business initiatives to increase sales, margin & service.
- Continually develop your knowledge of core and specialist product lines to meet customer needs.
- Loading and unloading vehicles both manually and with a forklift (training will be provided).
What We’re Looking For:
- Customer Service: High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Enthusiasm: You radiate positivity and possess an unyielding passion for the merchant world.
- Decency: You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit: You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride: You take pride in your work and are dedicated to producing top-notch results.
- Organisation: You have excellent organisational skills.
- Self-Starter: You will initiate tasks and solve problems independently without needing close supervision.
What’s in it for you:
- Competitive Basic Salary.
- Performance Related Bonus.
- 34 days holiday per year.
- Retirement Savings Plan (Pension) – with Legal & General.
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Refer a Friend scheme.
- Wellbeing Centre via Work Perks.
Why Choose Us?
- Quality: We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment: Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development: We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
What's Next: If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Customer Service Advisor Yard in Andover employer: Stark Group
At Jewson, part of Stark UK, we pride ourselves on fostering a vibrant community where every team member is valued and encouraged to thrive. Our Andover branch offers a supportive work culture with competitive benefits, including a performance-related bonus, extensive holiday allowance, and professional development opportunities, ensuring that you can grow your career while delivering exceptional service in the building materials industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor Yard in Andover
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jewson and Stark UK. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their vibrant community.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve wowed customers or solved problems. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Show your team spirit! During the interview, highlight times when you’ve worked collaboratively with others. Jewson values teamwork, so let them know how you thrive in a supportive environment and contribute to achieving greatness together.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the company culture. This shows your genuine interest and helps you figure out if Jewson is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Service Advisor Yard in Andover
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through! We love seeing candidates who are genuinely excited about the role and can convey that passion in their words.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention specific examples of how you've provided great service or worked well in a team – it really helps us see you in action!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. Share your story and what makes you unique – we value decency and authenticity in our community.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people quickly. Plus, we can't wait to see what you bring to the table!
How to prepare for a job interview at Stark Group
✨Know Your Stuff
Before the interview, make sure you brush up on Jewson's products and services. Understanding the building materials industry will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to meet a customer's needs, as this aligns perfectly with Jewson's commitment to high levels of customer satisfaction.
✨Emphasise Team Spirit
Jewson values collaboration, so be ready to discuss how you work well in a team. Share experiences where you contributed to a group effort or helped a colleague, highlighting your belief in achieving greatness together.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
