At a Glance
- Tasks: Build relationships with customers and maximise sales through upselling and product advice.
- Company: Jewson, a leading building materials distributor in Northern Europe.
- Benefits: Competitive salary, generous holiday, staff discounts, and health benefits.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Join a passionate team and make a real impact in customer service.
- Qualifications: Strong sales skills and knowledge of building materials required.
The predicted salary is between 30000 - 40000 £ per year.
Do you have a passion for working with people? Are you based in the West Midlands area? Jewson is a leading building materials distributor in Northern Europe, on the hunt for a Sales Supervisor who's as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours: 7:30am - 16:30pm Monday to Friday
Location: Jewson, Rollingmill St, Walsall, WS2 9EJ
Key Responsibilities:
- Building excellent relationships with new and lapsed customers to understand and meet their needs.
- Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
- Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge.
- Ensuring all customer orders are fulfilled in a timely fashion.
- Following plans to continuously improve customer experience.
- Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels.
- Supporting all Company initiatives.
Required Skills and Experience:
- Strong understanding of sales processes and customer relationship management.
- In-depth knowledge of building materials, construction-related products and the merchant industry including local market dynamics and competitor activity.
- Sound awareness of commercial metrics (margin, pricing, conversion rates, sales forecasting, etc.) with ability to interpret data, identify trends, and take action to improve performance.
- Solid organisational and problem-solving skills – able to manage team workload, set priorities, and ensure processes are followed.
- Ability to work collaboratively with branch leadership and other departments.
What’s in it for you:
- Discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
Why STARK?
At Jewson we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What's next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Sales Supervisor in Walsall employer: Stark Danmark A/S
Jewson, a leading building materials distributor in Northern Europe, offers an exceptional work environment in the West Midlands, where employees can thrive in their careers. With a strong focus on employee growth, competitive benefits including generous holiday allowances, life assurance, and a range of health and wellbeing services, Jewson fosters a collaborative culture that values great service and teamwork. Join us to be part of a passionate team dedicated to excellence and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Supervisor in Walsall
✨Tip Number 1
Get to know the company inside out! Research Jewson's values, products, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since the role is all about building relationships, think of examples from your past where you've excelled in customer service or teamwork. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Supervisor in Walsall
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for working with people right from the start! In your application, share specific examples of how you've built great relationships in previous roles. This will help us understand why you're a perfect fit for our team.
Tailor Your Application:Make sure to customise your application to highlight your experience with sales processes and customer relationship management. We want to know how your skills align with what we’re looking for, so don’t hold back on showcasing your relevant knowledge!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's industry-specific. We appreciate a well-structured application that’s easy to read and gets straight to the heart of your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Products Inside Out
As a Sales Supervisor, you'll need to have a solid understanding of building materials and construction-related products. Make sure you research Jewson's product range and be prepared to discuss how you can leverage this knowledge to improve customer interactions and drive sales.
✨Showcase Your Relationship-Building Skills
Building excellent relationships with customers is key in this role. Think of examples from your past experiences where you've successfully built rapport with clients or resolved issues. Be ready to share these stories during the interview to demonstrate your people skills.
✨Understand the Market Dynamics
Familiarise yourself with the local market dynamics and competitor activity in the West Midlands area. This will not only show your interest in the role but also help you discuss how you can contribute to Jewson's success by identifying opportunities for growth.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about Jewson's culture, team dynamics, and future goals. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
