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- Tasks: Build strong relationships with customers and provide top-notch service.
- Company: Join Jewson Partnership Solutions, a leader in public sector building solutions.
- Benefits: Enjoy perks like salary sacrifice schemes, healthcare, and more.
- Why this job: Make a difference in the community while developing your customer service skills.
- Qualifications: Customer-facing experience is a plus, but not essential.
- Other info: Dynamic role with opportunities for growth and improvement.
The predicted salary is between 24000 - 36000 £ per year.
Jewson Partnership Solutions (JPS) specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities. We are on the hunt for a Customer Service Advisor who is as passionate about great service as we are.
The role involves regular manual handling and driving duties and therefore requires a full UK driving licence with entitlement to drive a 3.5-tonne van, along with the ability to carry out physical tasks safely.
Key Responsibilities- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions to deliver the best experience possible.
- Work with colleagues to suggest opportunities for improvement.
- Previous industry experience preferred but not essential.
- Experience in a customer facing environment.
Jewson Partnership Solutions is here to deliver more for Registered Providers of Social Housing, Repairs & Maintenance Contractors and organisations operating in the public sector.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
Customer Service & Delivery Advisor in Swindon employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Delivery Advisor in Swindon
✨Tip Number 1
Get to know the company! Research Jewson Partnership Solutions and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these experiences during your interview to demonstrate your passion for great service.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even give you tips on how to stand out in your application.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Jewson Partnership Solutions team.
We think you need these skills to ace Customer Service & Delivery Advisor in Swindon
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about delivering great experiences to customers, so share any relevant stories or examples that highlight your dedication.
Tailor Your Application: Make sure to customise your application to fit the role of Customer Service Advisor. Highlight any experience you have in customer-facing roles and how it relates to the responsibilities mentioned in the job description. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points if necessary to make your skills and experiences stand out.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss how you would handle different customer scenarios, especially in a public sector context. Think about examples from your past experiences that showcase your ability to build relationships and solve problems.
✨Showcase Your Communication Skills
Since this role involves face-to-face and phone interactions, practice clear and confident communication. Prepare to demonstrate how you can adapt your communication style to meet the needs of different customers. Role-playing with a friend can help you feel more comfortable.
✨Understand the Company and Its Values
Research Jewson Partnership Solutions and their commitment to great service. Familiarise yourself with their work in the public sector and think about how your values align with theirs. This will show your genuine interest in the company and the role.
✨Prepare for Practical Questions
Given the manual handling and driving duties involved, be prepared to answer questions about safety practices and your driving experience. If you have a full UK driving licence, mention it confidently and discuss any relevant experiences that highlight your reliability and responsibility.
