Tool Hire Manager in Stirling

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

This is a full-time role working Monday-Friday 7:30-1700, and every other Saturday from 08:00-12:00.

As part of the role, you will be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.

What You’ll Be Doing

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations.
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling.
• Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience.
• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.
• Support branch colleagues in building knowledge and competence in tool hire product.
• Ensure tool hire standards are always maintained.
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network.

What We’re Looking For

• Supervision: Effective supervision of the branch tool hire team in support of Branch Manager.
• Sales: Effective contribution to Tool hire growth & profitability vs target by actively cross-selling and upselling to customers.
• Enthusiasm: You radiate positivity and possess an unyielding passion for the merchant world.
• Decency: You embody honesty and integrity, contributing to a workplace built on respect and ethics.
• Team Spirit: You thrive in collaborative settings, believing that together we can achieve greatness.
• Pride: You take pride in your work and are dedicated to producing top-notch results.

What’s in it for you

• Competitive Basic Salary.
• Performance Related Bonus.
• 34 days holiday per year.
• Retirement Savings Plan (Pension) – with Legal & General.
• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
• Refer a Friend scheme.
• Wellbeing Centre via Work Perks.

Why Choose Us?

• Quality: We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
• Supportive Environment: Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers.
• Professional Development: We are invested in your success! You have a real chance to progress - the only limits are your own. Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
• Great Benefits: Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
• Work-Life Balance: We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!

With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.

If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!