At a Glance
- Tasks: Support the Branch Manager and lead a team to deliver exceptional customer service.
- Company: Jewson, a leading building materials distributor in Northern Europe.
- Benefits: Competitive salary, staff discounts, life assurance, and 34 days holiday.
- Other info: Opportunities for career growth and a dynamic work environment.
- Why this job: Join a friendly team and make a real impact in customer service.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 28800 - 43200 € per year.
Jewson is a leading building materials distributor in Northern Europe, on the hunt for an Assistant Branch Manager who is as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours: 7:30am to 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.
Location: Jewson, Whitehouse Rd, Stirling, FK7 7SS.
Key Responsibilities
- Act as first line support to the Branch Manager to lead and support the team to deliver success.
- Get to know our product lines and services in order to make the most of all customer interactions.
- Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Get to know the local market to support plans for sales growth.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Maintain stock levels, carrying out regular stock counts.
- Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
Required Skills and Experience
- Proven background in Sales with a strong track record of exceeding sales targets.
- Strong communication to be able to provide great customer service.
- A passion for customer service.
- An ability to build, develop and maintain relationships.
- Industry experience / knowledge of building materials would be advantageous.
What’s in it for you:
- Discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
At Jewson we are proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We are a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What’s next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
Assistant Branch Manager in Stirling employer: Stark Danmark A/S
Jewson is an exceptional employer, offering a vibrant and supportive work culture in Stirling, where employees can thrive in their careers as Assistant Branch Managers. With competitive salaries, generous holiday allowances, and a range of benefits including health and wellbeing services, staff discounts, and opportunities for professional growth, Jewson fosters a collaborative environment that prioritises both employee satisfaction and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Stirling
✨Tip Number 1
Get to know Jewson inside out! Familiarise yourself with their products and services before the interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! Since the role involves building relationships with customers, being able to articulate your thoughts clearly will set you apart. Try role-playing scenarios with a friend.
✨Tip Number 3
Show your passion for customer service! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate that you align with Jewson's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Jewson team.
We think you need these skills to ace Assistant Branch Manager in Stirling
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We love candidates who are genuinely excited about helping others and can convey that in their words.
Tailor Your Experience:Make sure to highlight your relevant experience in sales and customer service. We want to see how your background aligns with the role of Assistant Branch Manager, so be specific about your achievements!
Be Personable:Use a friendly tone in your application. We’re looking for someone who can build great relationships with customers and team members alike, so let your personality come through in your writing.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the recruitment process smoothly.
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Stuff
Familiarise yourself with Jewson's product lines and services. Being able to discuss specific products and how they meet customer needs will show your passion for the role and help you stand out.
✨Build Rapport
Practice building relationships during the interview. Use examples from your past experiences where you've successfully connected with customers or team members. This will demonstrate your strong communication skills and customer service focus.
✨Show Your Sales Savvy
Prepare to discuss your sales achievements and how you've exceeded targets in previous roles. Be ready to share specific strategies you used to drive sales growth, as this aligns perfectly with the responsibilities of an Assistant Branch Manager.
✨Safety First
Since health and safety is a priority, be prepared to talk about how you've contributed to a safe working environment in the past. Share any relevant experiences that highlight your commitment to safety and teamwork.
