At a Glance
- Tasks: Build strong relationships with customers and support their needs through expert advice.
- Company: Join a leading building materials supplier with over 450 branches across the UK.
- Benefits: Full-time hours, competitive pay, and opportunities for career growth.
- Other info: Dynamic work environment with a supportive team and ongoing training.
- Why this job: Make a real difference by ensuring high customer satisfaction and loyalty.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
This is a full-time role working Monday-Friday 07:30 – 17:00, and every other Saturday from 08:00-12:00.
Ask open questions to build strong relationships and understand our customers' current and future requirements so we can support all their needs.
Continually develop your knowledge of core and specialist product lines to meet customer needs.
High levels of customer satisfaction with frequently returning customers and growing live accounts.
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches, whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
Customer Service Advisor - Yard in Southampton employer: Stark Danmark A/S
Jewson is an excellent employer that prioritises employee development and satisfaction, offering a supportive work culture where teamwork and customer focus are at the forefront. With opportunities for growth within a large network of over 450 branches across the UK, employees benefit from a dynamic environment that values their contributions and fosters long-term relationships with customers. Join us to be part of a company that not only provides high-quality building materials but also invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Yard in Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jewson and their products. This will help you ask insightful questions and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve dealt with difficult customers or resolved issues. Be ready to share these experiences during your chat with us.
✨Tip Number 3
Show off your communication skills! Remember, as a Customer Service Advisor, building relationships is key. Be friendly, approachable, and articulate during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team!
We think you need these skills to ace Customer Service Advisor - Yard in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can build strong relationships with customers, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Advisor role. Mention your passion for helping customers and how you can contribute to our high levels of satisfaction.
Showcase Your Knowledge:We love candidates who are eager to learn! In your application, mention any knowledge you have about building materials or customer service best practices. This shows us you’re ready to hit the ground running.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Products
Familiarise yourself with the core and specialist product lines that the company offers. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Practice Open Questions
Since the role involves building strong relationships with customers, practice asking open-ended questions. This will demonstrate your ability to engage with customers and understand their needs during the interview.
✨Showcase Customer Satisfaction Skills
Prepare examples from your past experiences where you successfully resolved customer issues or improved customer satisfaction. Highlighting these skills will align perfectly with the company's focus on high levels of customer satisfaction.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific customer service situations. Think through potential challenges you might face in the role and how you would address them effectively.
