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- Tasks: Build strong relationships with customers and understand their needs.
- Company: Join Jewson, a leading provider of building materials across the UK.
- Benefits: Enjoy competitive salary, bonuses, pension schemes, and life assurance.
- Why this job: Make a real difference in customer satisfaction and support their projects.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Full-time role with opportunities for growth in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
This is a full-time role working Monday-Friday 7:00-17:00, and every other Saturday from 08:00-12:00.
Ask open questions to build strong relationships and understand our customers' current and future requirements so we can support all their needs.
Continually develop your knowledge of core and specialist product lines to meet customer needs.
- High levels of customer satisfaction with frequently returning customers and growing live accounts.
Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches, whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
Customer Service Advisor Yard in Scunthorpe employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor Yard in Scunthorpe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jewson and its values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your open questions! Since the role involves building strong relationships with customers, think of some open-ended questions you can ask during the interview to demonstrate your communication skills.
✨Tip Number 3
Show off your product knowledge! Brush up on the core and specialist product lines that Jewson offers. Being able to discuss these confidently will impress your interviewers and show you're ready to meet customer needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join us at Jewson!
We think you need these skills to ace Customer Service Advisor Yard in Scunthorpe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your experience in building relationships and understanding customer needs, as this is key to what we do at StudySmarter.
Showcase Your Knowledge: Demonstrate your understanding of our products and services in your application. We love candidates who can show they’ve done their homework and are ready to support our customers with expert advice.
Be Personable: Use a friendly and approachable tone in your written application. We value high levels of customer satisfaction, so let your personality shine through to show us you’re a great fit for our team!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role you’re interested in. Don’t miss out!
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Products
Before the interview, take some time to familiarise yourself with the core and specialist product lines that the company offers. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Open Questions
Since the role involves asking open questions to build relationships, practice this skill beforehand. Think of scenarios where you can ask questions that encourage customers to share their needs and preferences.
✨Showcase Customer Satisfaction Skills
Prepare examples from your past experiences where you successfully handled customer queries or complaints. Highlight how you ensured high levels of customer satisfaction, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific customer situations, such as a difficult customer or a product-related query, and be ready to discuss your thought process.
