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- Tasks: Support the Branch Manager and lead a team to deliver exceptional customer service.
- Company: Join Jewson, a leading building materials distributor with a friendly culture.
- Benefits: Enjoy competitive salary, generous holiday, staff discounts, and health benefits.
- Other info: Flexible hours and opportunities for part-time roles available.
- Why this job: Make a real impact in a collaborative environment while growing your career.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours: 7:00am to 4:30pm or 7:30am to 5:00pm Monday to Friday and every other Saturday morning 8am-12pm.
Location: Jewson, Station Approach, Court Rd, London, SE9 4EN.
Key Responsibilities
- Act as first line support to the Branch Manager to lead and support the team to deliver success.
- Get to know our product lines and services in order to make the most of all customer interactions.
- Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Get to know the local market to support plans for sales growth.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Maintain stock levels, carrying out regular stock counts.
- Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
Required Skills and Experience
- Proven background in Sales with a strong track record of exceeding sales targets.
- Strong communication to be able to provide great customer service.
- A passion for customer service.
- An ability to build, develop and maintain relationships.
- Industry experience / knowledge of building materials would be advantageous.
What’s in it for you:
- Discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
At Jewson we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What's next...
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Jewson is a leading building materials distributor in Northern Europe, is on the hunt for an Assistant Branch Manager who's as passionate about great service as we are to work in our Mottingham branch. With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
Assistant Branch Manager in Norwich employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Norwich
✨Tip Number 1
Get to know the company inside out! Research Jewson and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales and customer service. Think about your past experiences and how they align with the role of Assistant Branch Manager. We want you to shine!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral. Plus, it shows you're proactive!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Assistant Branch Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Branch Manager role. Highlight your sales experience and customer service skills, as these are key for us. Use specific examples that show how you've exceeded targets or built strong relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and why you want to join our team at Jewson. Be sure to mention any relevant industry experience or knowledge of building materials to catch our eye.
Show Your Personality: We love a bit of personality! Don’t be afraid to let your character shine through in your application. We’re looking for someone who fits well with our friendly and collaborative team, so show us what makes you unique!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you about the next steps. We can’t wait to hear from you!
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Stuff
Before the interview, make sure you familiarise yourself with Jewson's product lines and services. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Use your strong communication skills to engage in conversation, and don’t hesitate to share examples of how you've developed relationships with customers in the past.
✨Show Your Sales Savvy
Be prepared to discuss your sales achievements and how you've exceeded targets in previous roles. Highlight specific strategies you used to drive sales growth, as this aligns perfectly with the responsibilities of an Assistant Branch Manager.
✨Safety First
Since health and safety is a priority for the role, be ready to talk about how you've implemented safety measures in your past positions. This shows that you understand the importance of maintaining a safe work environment for both staff and customers.