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For Companies At a Glance
- Tasks: Assist customers, handle stock, and ensure a safe, tidy yard environment.
- Company: Join Frazer, part of Stark UK, where people are our greatest asset.
- Benefits: Competitive salary, bonuses, health services, and generous employee discounts.
- Other info: Enjoy professional development opportunities and a supportive work culture.
- Why this job: Be part of a vibrant community that celebrates your ideas and growth.
- Qualifications: Customer service skills, enthusiasm, and a Counter Balance Forklift licence required.
The predicted salary is between 30000 - 40000 £ per year.
Frazer, part of Stark UK, believes that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
Hours: 7am-5pm Monday-Friday
What You’ll Be Doing
- This role has a strong focus on stock handling, health and safety and customer service in our busy yard.
- Welcome customers to the branch and take an active interest in their projects.
- Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions.
- Help to pick and prepare customer orders, load and unload customer and supplier vehicles using forklifts to minimise manual handling.
- Check incoming deliveries and report missing or damaged products.
- Maintain stock levels in all yard/warehouse areas, carrying out regular stock counts.
- Keep the branch looking clean and tidy, to make a great first impression on our customers.
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
What We’re Looking For
- High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top-notch results.
- Previous industry experience in a similar environment would be beneficial.
- Counter Balance Forklift licence essential.
- Confident working both indoors and outdoors.
- A positive and proactive attitude to work.
- Comfortable in a role involving extensive manual handling of bulky items.
Benefits
- Competitive salary and discretionary bonus.
- In-house forklift and manual handling training.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
What's Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
We can’t wait to hear from you!
Customer Service Yard Assistant in Norfolk employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Yard Assistant in Norfolk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Frazer and Stark UK. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your interview to demonstrate your enthusiasm and decency.
✨Tip Number 3
Show off your teamwork spirit! Prepare to discuss how you've collaborated with others in previous roles. Highlighting your ability to work well in a team will resonate with Frazer's focus on team spirit and achieving greatness together.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team. We can’t wait to see your application!
We think you need these skills to ace Customer Service Yard Assistant in Norfolk
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are excited about the role and can convey that energy in their words.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples that demonstrate your customer service skills and teamwork spirit!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Products
Before the interview, take some time to familiarise yourself with the product lines that Frazer offers. Being able to discuss specific products and how they can help customers will show your enthusiasm and readiness to contribute to the team.
✨Demonstrate Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview, highlighting how you handled challenges and ensured customer satisfaction.
✨Show Your Team Spirit
Frazer values teamwork, so be prepared to discuss how you work well in a team setting. Share instances where collaboration led to success, and express your excitement about being part of a vibrant community.
✨Prioritise Health & Safety
Since this role involves manual handling and working in a yard environment, be ready to talk about your understanding of health and safety practices. Mention any relevant training or experiences that demonstrate your commitment to keeping yourself and others safe.