At a Glance
- Tasks: Deliver exceptional customer service and manage orders while driving a 3.5 tonne van.
- Company: Join Jewson Partnership Solutions, part of STARK Building Materials UK.
- Benefits: Enjoy competitive salary, staff discounts, life assurance, and 33 days holiday.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a friendly team making a real difference in the public sector.
- Qualifications: Customer-facing experience preferred; a positive attitude is essential.
The predicted salary is between 25000 - 32000 £ per year.
Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
As part of the role, you will be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.
Hours – 7.30 – 5.00 Monday to Friday
Key Responsibilities
- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values.
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Keep the branch and yard looking clean and tidy, to make a great first impression on our customers.
- Maintain stock levels, carrying out regular stock counts.
- Work with colleagues to suggest opportunities for improvement.
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General.
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme – launching soon!
Required Skills and Experience
- Previous industry experience preferred but not essential.
- Experience in a customer facing environment.
- Passion for working with people.
- A positive can-do attitude.
About us
At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Jewson Partnership Solutions is here to deliver more for Registered Providers of Social Housing, Repairs & Maintenance Contractors and organisations operating in the public sector. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
Sales Advisor in Manchester employer: Stark Danmark A/S
Jewson Partnership Solutions (JPS) is an excellent employer, offering a supportive and enjoyable work environment in Manchester, where employees can thrive and grow their careers. With competitive salaries, generous holiday allowances, and a range of benefits including life assurance and employee discounts, JPS prioritises the well-being and development of its staff while fostering a collaborative culture that values great service and customer relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Manchester
✨Tip Number 1
Get to know the company inside out! Research Jewson Partnership Solutions and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows that you care about the opportunity and respect the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Sales Advisor in Manchester
Some tips for your application 🫡
Know Your Stuff:Before you start writing, get familiar with our product lines and services. This will help you tailor your application to show how you can connect with customers and provide the best service possible.
Show Your Passion:We love candidates who are passionate about customer service! Make sure to highlight any experiences where you've gone above and beyond for customers, whether in previous jobs or even in everyday situations.
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Products
Before the interview, take some time to familiarise yourself with the product lines and services offered by Jewson Partnership Solutions. This will not only show your enthusiasm for the role but also help you answer questions about how you can assist customers effectively.
✨Showcase Your People Skills
Since this role involves a lot of customer interaction, be prepared to discuss your experience in customer-facing environments. Think of specific examples where you've built relationships or resolved issues, as this will demonstrate your passion for working with people.
✨Demonstrate a Can-Do Attitude
During the interview, maintain a positive and proactive attitude. Employers love candidates who approach challenges with a solution-oriented mindset. Share instances where you've gone above and beyond to ensure customer satisfaction.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team culture, opportunities for career growth, or how success is measured in the role. It shows you're genuinely interested in the position and the company.
