At a Glance
- Tasks: Engage with customers, provide solutions, and process orders in a dynamic environment.
- Company: Join a vibrant community at JPS, part of Stark UK, where your ideas matter.
- Benefits: Enjoy competitive salary, performance bonuses, 34 days holiday, and great perks.
- Other info: Opportunities for professional development and a supportive workplace culture.
- Why this job: Make a real impact by delivering exceptional customer service and building relationships.
- Qualifications: Passion for customer service and teamwork, with a positive attitude.
The predicted salary is between 28800 - 43200 € per year.
At JPS (Jewson Partnership Solutions) part of Stark UK, we believe that our greatest asset is our people! We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. JPS is here to deliver more for Registered Providers of Social Housing, Repairs & Maintenance Contractors and organisations operating in the public sector.
We are recruiting for a Customer Service Advisor to join our thriving JPS branch in Leeds, LS14 2LA.
This is a full-time role working Monday-Friday 7:30 – 17:00.
What You’ll Be Doing- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values.
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Keep the branch and yard looking clean and tidy, to make a great first impression on our customers.
- Maintain stock levels, carrying out regular stock counts.
- Work with colleagues to suggest opportunities for improvement.
- Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top-notch results.
- Competitive Basic Salary.
- Performance Related Bonus.
- 34 days holiday per year.
- Retirement Savings Plan (Pension) – with Legal & General.
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary.
- Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Refer a Friend scheme.
- Wellbeing Centre via Work Perks.
- Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
Customer Service Advisor - Sales in Leeds employer: Stark Danmark A/S
At JPS (Jewson Partnership Solutions), we pride ourselves on fostering a vibrant community where every team member is valued and encouraged to thrive. Located in Leeds, our supportive work culture prioritises employee growth through professional development opportunities, competitive benefits, and a commitment to maintaining high standards of service. Join us to be part of a team that celebrates your ideas and contributions while making a meaningful impact in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Sales in Leeds
✨Tip Number 1
Get to know the company inside out! Research JPS and their values, so you can show how your passion for customer service aligns with their mission. This will help you stand out during interviews.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, try role-playing common customer scenarios with a friend. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our vibrant community at JPS.
We think you need these skills to ace Customer Service Advisor - Sales in Leeds
Some tips for your application 🫡
Know Your Stuff:Before you start writing your application, make sure you understand the role and the company. Familiarise yourself with JPS's values and how they align with your own experiences. This will help you tailor your application to show why you're a perfect fit!
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for customer service and any relevant experiences that highlight your enthusiasm and team spirit.
Showcase Your Skills:Highlight your customer service skills and any previous experience that relates to the role. Use specific examples to demonstrate how you've made a positive impact in past positions. Remember, we love seeing how you can contribute to our vibrant community!
Apply Through Our Website:Make sure to submit your application through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Products
Before the interview, take some time to familiarise yourself with the product lines and services offered by JPS. This will not only help you answer questions confidently but also show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer interactions. Highlight how you developed relationships and provided solutions, as this aligns perfectly with what they’re looking for in a Customer Service Advisor.
✨Emphasise Team Spirit
Since teamwork is crucial at JPS, think of instances where you collaborated effectively with colleagues. Be ready to discuss how you contribute to a positive team environment and how you believe in achieving greatness together.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or opportunities for professional development. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
