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- Tasks: Support the Branch Manager and lead a team to deliver exceptional customer service.
- Company: Jewson, a leading building materials distributor in Northern Europe.
- Benefits: Competitive salary, staff discounts, life assurance, and 34 days holiday.
- Why this job: Join a friendly team and make a real impact in customer service.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Opportunities for career growth and a dynamic work environment.
The predicted salary is between 28800 - 43200 £ per year.
Jewson is a leading building materials distributor in Northern Europe, on the hunt for an Assistant Branch Manager who is as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours: 7:00am - 4:30pm or 7:30am to 5:00pm Monday to Friday and every other Saturday morning 8am-12pm.
Location: Jewson, Southhook Industrial Estate, Western Rd, Kilmarnock, KA1 2NN.
Key Responsibilities:
- Act as first line support to the Branch Manager to lead and support the team to deliver success.
- Get to know our product lines and services in order to make the most of all customer interactions.
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions to deliver the best experience possible.
- Get to know the local market to support plans for sales growth.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Maintain stock levels, carrying out regular stock counts.
- Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
Required Skills and Experience:
- Proven background in Sales with a strong track record of exceeding sales targets.
- Strong communication skills to provide great customer service.
- A passion for customer service.
- An ability to build, develop and maintain relationships.
- Industry experience/knowledge of building materials would be advantageous.
What’s in it for you:
- Discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
At Jewson, we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What’s next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches, whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
Assistant Branch Manager in Kilmarnock employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Kilmarnock
✨Tip Number 1
Get to know Jewson inside out! Familiarise yourself with our product lines and services before the interview. This will not only impress your interviewers but also help you understand how you can contribute to the team.
✨Tip Number 2
Practice your communication skills! Since building relationships is key in this role, think of examples from your past experiences where you’ve successfully engaged with customers. We want to see your passion for customer service shine through!
✨Tip Number 3
Show us your sales prowess! Be ready to discuss how you've exceeded sales targets in previous roles. We love candidates who can demonstrate their ability to drive growth and deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions, feel free to reach out to us at recruitment@starkbuild.co.uk. We’re here to help!
We think you need these skills to ace Assistant Branch Manager in Kilmarnock
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We love candidates who can demonstrate their commitment to providing great experiences for customers, so share any relevant examples!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Assistant Branch Manager role. We want to see how you can contribute to our team at Jewson, so be specific about your achievements in sales and customer relations.
Keep It Clear and Concise: While we appreciate detail, clarity is key! Make your application easy to read by using bullet points and short paragraphs. This helps us quickly see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super straightforward!
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Products
Before the interview, take some time to familiarise yourself with Jewson's product lines and services. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've exceeded sales targets or provided exceptional customer service. This will demonstrate your proven background in sales, which is crucial for the Assistant Branch Manager position.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Use active listening skills and engage in a friendly conversation. This reflects the relationship-building aspect of the role and shows that you can connect with customers effectively.
✨Understand the Local Market
Research the Kilmarnock area and its market trends related to building materials. Being knowledgeable about the local market will help you discuss how you can contribute to sales growth and support the branch manager effectively.
