At a Glance
- Tasks: Build strong relationships with customers and support their needs.
- Company: Join a leading building materials supplier with over 450 branches.
- Benefits: Enjoy competitive pay, voluntary benefits, and a supportive work environment.
- Other info: Full-time role with opportunities for growth and development.
- Why this job: Make a difference by ensuring high customer satisfaction and loyalty.
- Qualifications: Strong communication skills and a self-starter attitude.
The predicted salary is between 25000 - 30000 € per year.
This is a full-time role working Monday-Friday 7:30 – 17:00, and every other Saturday from 08:00-12:00.
Ask open questions to build strong relationships and understand our customers' current and future requirements so we can support all their needs.
Continually develop your knowledge of core and specialist product lines to meet customer needs.
- Customer Service: High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Pride: You take pride in your work and are dedicated to producing top-notch results.
- Organisation: You have excellent organisational skills.
- Self-Starter: You will initiate tasks and solve problems independently without needing close supervision.
Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches, whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
Customer Service Advisor Yard in Hampshire employer: Stark Danmark A/S
At Jewson, we pride ourselves on fostering a supportive and dynamic work environment where our Customer Service Advisors can thrive. With a commitment to employee development, we offer extensive training opportunities and a range of voluntary benefits, including a Car Salary Sacrifice scheme and healthcare options, ensuring our team feels valued and empowered. Located across the UK, our branches provide a vibrant atmosphere that encourages collaboration and innovation, making Jewson an excellent choice for those seeking a rewarding career in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor Yard in Hampshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jewson and its values. Understanding their commitment to customer satisfaction will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your open questions! Since the role involves building strong relationships with customers, think of some open-ended questions you can ask during the interview. This will demonstrate your ability to engage with customers and understand their needs.
✨Tip Number 3
Show off your organisational skills! Be ready to share examples of how you've managed tasks or solved problems independently in the past. This will highlight your self-starter attitude and your ability to thrive without close supervision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions about the role or the application process, feel free to reach out to us at recruitment@starkbuild.co.uk!
We think you need these skills to ace Customer Service Advisor Yard in Hampshire
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've built relationships and met customer needs in the past. Use specific examples to demonstrate your ability to keep customers satisfied!
Be Organised:Since organisation is key for this role, mention any tools or methods you use to stay organised. We love seeing candidates who can manage their time effectively and juggle multiple tasks without breaking a sweat!
Demonstrate Your Self-Starter Attitude:We’re looking for someone who can take initiative. In your application, share instances where you’ve solved problems independently or taken the lead on a project. Show us that you don’t need to be micromanaged!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Products
Familiarise yourself with the core and specialist product lines that the company offers. This will not only help you answer questions confidently but also show your dedication to understanding customer needs.
✨Practice Open Questions
Prepare some open-ended questions that you can ask during the interview. This demonstrates your ability to build relationships and understand customer requirements, which is key for a Customer Service Advisor.
✨Showcase Your Organisation Skills
Be ready to discuss how you manage your time and tasks effectively. Share examples of how you've organised your work in previous roles to ensure high levels of customer satisfaction.
✨Demonstrate Your Self-Starter Attitude
Think of instances where you've taken the initiative to solve problems independently. Highlighting this quality will show that you're capable of working without close supervision, which is essential for this role.
