At a Glance
- Tasks: Assist customers, manage stock, and ensure excellent service in a collaborative team.
- Company: Join Jewson Partnership Solutions, part of STARK Building Materials UK.
- Benefits: Enjoy competitive salary, staff discounts, life assurance, and 33 days holiday.
- Other info: Great career growth opportunities in a supportive work environment.
- Why this job: Be part of a friendly team making a real impact in the public sector.
- Qualifications: Customer service experience preferred; enthusiasm and teamwork are key.
The predicted salary is between 25000 - 30000 € per year.
Jewson Partnership Solutions (JPS) is a brand within Stark UK which specialises in providing solutions for our customers in the Public Sector, predominantly Housing Associations and Local Authorities and maintenance contractors. A new agreement has just been secured with one of our National Contractor partners which will incorporate a dedicated store located on a new site in Evesham. This involves providing and managing van stocks and a wide range of building reactive maintenance materials including plumbing, electrical and ironmongery.
We are looking to recruit a warehouse/sales assistant to work within a small team with focus on stock management, product availability, monitoring van spares, arranging deliveries and overall delivering an excellent service to our client and their tradesmen. A good knowledge of building materials is preferred; this could be from a roofing/plumbing/builder’s/trade merchant/DIY outlet background.
The role will involve processing customer orders both over the phone, picking items to fulfil customer orders ready for collection or delivery, checking incoming stock deliveries and putting away in the appropriate area, and supporting with maintaining stock levels and carrying out regular stock counts.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Competitive salary – based in Evesham
Hours – Mon to Fri – 7.30am to 4.30pm
The role involves regular manual handling and driving duties and therefore requires a full UK driving licence with entitlement to drive a 3.5-tonne van, along with the ability to carry out physical tasks safely.
What You’ll Be Doing
- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values.
- Develop great relationships with colleagues and our client’s tradesmen, understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Keep the branch looking clean and tidy, to make a great first impression on our customers.
- Maintain stock levels, carrying out regular stock counts.
- Work with colleagues to suggest opportunities for improvement.
What We’re Looking For
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top-notch results.
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General.
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme – launching soon!
Required Skills and Experience
- Previous industry experience preferred but not essential.
- Experience in a customer facing environment.
- Passion for working with people.
- A positive can-do attitude.
At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Customer Service Adviser - JPS in Evesham employer: Stark Danmark A/S
Jewson Partnership Solutions (JPS) offers a vibrant and supportive work environment in Evesham, where employees are encouraged to grow and develop their careers. With a focus on teamwork and customer satisfaction, JPS provides competitive salaries, generous holiday allowances, and a range of benefits including life assurance and employee discounts. Join us to be part of a dedicated team that values integrity, enthusiasm, and collaboration while serving the public sector with top-quality building materials.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Adviser - JPS in Evesham
✨Tip Number 1
Get to know the company inside out! Research Jewson Partnership Solutions and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think about examples from your past experiences that showcase your skills and enthusiasm for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your eagerness for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Service Adviser - JPS in Evesham
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for customer service shine through in your application. We want to see that you’re excited about the role and ready to bring a positive attitude to our team!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience, especially if you've worked with building materials or in a customer-facing role. We love seeing how your background fits with what we do!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Products
Before the interview, take some time to familiarise yourself with the product lines and services offered by Jewson Partnership Solutions. Understanding building materials, especially plumbing and electrical supplies, will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about how you developed relationships with clients or resolved issues effectively. This will demonstrate your ability to provide excellent service, which is crucial for this position.
✨Emphasise Team Spirit
Since the role involves working closely with colleagues and tradesmen, be ready to discuss how you thrive in collaborative environments. Share instances where teamwork led to successful outcomes, highlighting your positive attitude and willingness to support others.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for growth, or how JPS measures success in customer service. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
