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For Companies At a Glance
- Tasks: Engage with customers, build relationships, and support their needs in a thriving branch.
- Company: Join Jewson, a leading provider of building materials with branches across the UK.
- Benefits: Enjoy competitive salary, bonuses, pension schemes, and life assurance.
- Why this job: Flexible part-time hours with opportunities to connect and make a difference.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great career growth potential in a supportive environment.
We are looking for a Customer Service Advisor to join our thriving branch in Deal. This is a part-time role, providing flexibility of scheduled working hours during the week, with the requirement of working Saturday shifts from 08:00-12:00.
Ask open questions to build strong relationships and understand our customers' current and future requirements so we can support all their needs.
- High levels of customer satisfaction with frequently returning customers and growing live accounts.
Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches, whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
Customer Service Advisor Yard in Deal employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor Yard in Deal
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jewson and its values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your open questions! Since the role involves building relationships with customers, think of some great open-ended questions you can ask during the interview. This will demonstrate your customer service skills right off the bat.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past jobs where you’ve gone above and beyond for a customer. We want to hear how you’ve made a difference in customer satisfaction!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join our team at Jewson. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Advisor Yard in Deal
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Customer Service Advisor role. We want to see how you can build strong relationships with our customers!
Show Your Passion for Customer Service: In your written application, let us know why you love helping customers. Share any relevant experiences that demonstrate your commitment to high levels of customer satisfaction – we’re all about keeping our customers happy!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand what makes a great customer experience and be ready to share examples from your past roles. This will show that you’re not just familiar with the theory but can apply it in real situations.
✨Prepare for Open Questions
Since the role involves asking open questions to build relationships, think about how you would approach this. Prepare some examples of open questions you might ask customers to uncover their needs. This will demonstrate your proactive approach to customer service.
✨Show Enthusiasm for Flexibility
This position requires working Saturday shifts, so express your willingness and enthusiasm for flexible hours. Share any previous experiences where you adapted your schedule to meet work demands, highlighting your commitment to the role.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture. Knowing about Jewson’s commitment to customer satisfaction and quality service will help you align your answers with what they’re looking for. It shows you’re genuinely interested in being part of their team.