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- Tasks: Lead a team, assist customers, manage stock, and ensure safety in a dynamic environment.
- Company: Jewson is a top building materials distributor in Northern Europe, known for quality and service.
- Benefits: Enjoy competitive pay, staff discounts, life assurance, and a retirement savings plan.
- Why this job: Join a friendly team focused on customer service and career growth in a supportive culture.
- Qualifications: No prior experience needed; just bring enthusiasm and a positive attitude towards teamwork.
- Other info: Flexible hours with opportunities for training and development in a thriving industry.
The predicted salary is between 30000 - 42000 £ per year.
time left to apply End Date: August 31, 2025 (29 days left to apply)
job requisition id JR30281
Are you based in the Oswestry area? Do you have a passion for working with people?
Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Yard Supervisor who\’s as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 3 3 days of holiday (inclusive of bank holidays)
Hours – 7.30 – 5.00 Monday to Friday and every other Saturday morning 8-12
Key Responsibilities
Welcome customers to the branch and take an active interest in their projects
Get to know our product lines so you can offer help and advice
Ensure your team are set up for the day, including delivery drivers with route planning
Help to process and prepare customer orders – load and unload customer and supplier vehicles using a forklift truck to minimise manual handling (training will be provided!)
Work as a direct support the management team and act as a keyholder when needed
Check incoming deliveries and report missing or damaged products
Maintain stock levels in both the warehouse and yard areas, carrying out regular stock counts
Keep the branch looking clean and tidy and make Health & Safety a priority
Work with colleagues to suggest opportunities for improvement
What’s in it for you?
Retirement Savings Plan (Pension) – with Legal & General
Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
Employee Discount
Refer a Friend scheme
New Reward and Recognition programme – launching soon!
Required Skills and Experience
Previous industry experience preferred but not essential
A positive team player who is a strong and inclusive leader
A genuine enthusiasm for dealing with customers, and a ‘customer 1st’ attitude
Confident working both indoors and outdoors, with a strong focus on H&S
Comfortable in a role involving extensive manual handling of bulky items
About us
At Jewson , we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials.
With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
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Customer Service Manager employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Manager
✨Tip Number 1
Familiarise yourself with Jewson's product lines and services. Understanding the range of building materials we offer will not only help you in customer interactions but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or improved customer service in previous roles. This will highlight your ability to support the management team effectively.
✨Tip Number 3
Emphasise your commitment to health and safety. Be ready to discuss any relevant experiences where you prioritised safety in a work environment, as this is crucial for the role.
✨Tip Number 4
Network with current or former employees of Jewson if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Customer Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Service Manager position at Jewson. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and support a team.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to Jewson's commitment to great service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stark Danmark A/S
✨Know the Company
Before your interview, take some time to research Jewson and its values. Understanding their commitment to customer service and teamwork will help you align your answers with what they are looking for.
✨Showcase Your Leadership Skills
As a Customer Service Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved customer satisfaction.
✨Emphasise Your Customer-Centric Approach
Jewson values a 'customer first' attitude. Be ready to discuss how you've prioritised customer needs in previous roles and how you plan to maintain that focus in this position.
✨Prepare for Practical Scenarios
Expect questions that may involve real-life scenarios related to customer service and team management. Think about how you would handle difficult customers or manage stock levels effectively.