Customer Service Advisor Yard
Customer Service Advisor Yard

Customer Service Advisor Yard

Newport Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Customer Service Advisor, handling stock and assisting customers in a busy yard.
  • Company: Jewson is a leading building materials distributor in Northern Europe, known for exceptional service.
  • Benefits: Enjoy competitive pay, staff discounts, life assurance, and 34 days of holiday.
  • Why this job: Be part of a friendly team, gain valuable experience, and enjoy career growth opportunities.
  • Qualifications: Previous yard or warehouse experience is a plus; a positive attitude and manual handling skills are essential.
  • Other info: Flexible hours with potential for part-time options; we support applicants with disabilities.

The predicted salary is between 24000 - 36000 £ per year.

Customer Service Advisor Yard page is loaded

Customer Service Advisor Yard

Apply remote type Site-based only locations Trafalgar Road IOW time type Full time posted on Posted Yesterday time left to apply End Date: August 8, 2025 (29 days left to apply) job requisition id JR29561

Do you have existing yard/warehouse/forklift experience?

Do you have a passion for working with people and enjoy a fast paced, active role?

Jewson,a leading building materials distributor in Northern Europe, is on the hunt for a flexible and motivatedYard Assistantto join the team, working in Trafalgar Road
, who is as passionate about great service as we are!

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday.

Hours:Monday-Friday 7:30am-5pm, every 2nd Saturday 8am-12pm

Location:Jewson, Trafalgar Road, Newport, PO30 1RT

Key Responsibilities:

This role has a strong focus on stock handling, health and safety and customer service in our busy builders merchant yard. You\’ll be part of an active team out in our yard handling customer orders and loading/unloading stock.

  • Welcome customers to the branch and take an active interest in their projects

  • Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions

  • Help to pick and prepare customer orders, load and unload customer and supplier vehicles using forklifts to minimise manual handling

  • Check incoming deliveries and report missing or damaged products

  • Maintain stock levels in all yard/warehouse areas, carrying out regular stock counts

  • Keep the branch looking clean and tidy, to make a great first impression on our customers

  • Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What’s in it for you?

  • Competitive salary and discretionary bonus

  • In-house forklift and manual handling training

  • A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.

  • Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support

  • Generous employee discounts

  • Access to discounts with hundreds of your favourite high street and online retailers

  • Retirement savings plan

  • Life assurance

  • Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Required Skills and Experience

  • Previous industry experience in a similar environment would be beneficial

  • Confident working both indoors and outdoors

  • A positive and proactive attitude to work

  • Comfortable in a role involving extensive manual handling of bulky items

  • A driving license would be advantageous for this role

Why STARK?

AtJewson,we\’re proud to be part ofSTARKBuilding Materials UKand dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What\’s next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials.

With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.

If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!

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Customer Service Advisor Yard employer: Stark Danmark A/S

Jewson, a leading building materials distributor in Northern Europe, offers an exceptional work environment for Customer Service Advisors at our Trafalgar Road location. With a strong focus on employee growth, we provide comprehensive training, competitive salaries, and generous benefits including life assurance and 34 days of holiday. Join our friendly and collaborative team where your passion for customer service can thrive, and enjoy unique perks like staff discounts and access to health and wellbeing services.
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Contact Detail:

Stark Danmark A/S Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor Yard

✨Tip Number 1

Familiarise yourself with the products and services offered by Jewson. Understanding their product lines will not only help you in customer interactions but also demonstrate your genuine interest in the role during interviews.

✨Tip Number 2

Highlight any previous experience you have in yard or warehouse environments, especially if it involves stock handling or customer service. Be ready to discuss specific examples of how you've contributed to a team in similar roles.

✨Tip Number 3

Prepare for potential questions about health and safety practices. Since this role emphasises safety, showing that you understand its importance and can apply it in a practical setting will set you apart from other candidates.

✨Tip Number 4

If you have a forklift licence, make sure to mention it! If not, express your willingness to undergo training. This shows your commitment to the role and your eagerness to learn new skills that are beneficial for the job.

We think you need these skills to ace Customer Service Advisor Yard

Customer Service Skills
Yard/Warehouse Experience
Forklift Operation
Health and Safety Awareness
Stock Management
Manual Handling Skills
Teamwork
Communication Skills
Problem-Solving Skills
Attention to Detail
Positive Attitude
Adaptability
Time Management
Basic Product Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight your relevant experience in yard or warehouse environments.

Highlight Relevant Experience: Make sure to emphasise any previous experience you have in customer service, stock handling, or using forklifts. Use specific examples to demonstrate how your background aligns with the role.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your proactive attitude. Mention why you want to work at Jewson and how you can contribute to their team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Stark Danmark A/S

✨Know Your Products

Familiarise yourself with the product lines offered by Jewson. Being able to discuss specific items and their uses will show your enthusiasm and readiness to assist customers effectively.

✨Demonstrate Your Experience

Highlight any previous yard, warehouse, or forklift experience you have. Be prepared to discuss how this experience has equipped you with the skills necessary for the role, especially in stock handling and customer service.

✨Emphasise Safety Awareness

Since health and safety is a priority in this role, be ready to talk about your understanding of safety protocols and how you ensure a safe working environment for yourself and others.

✨Show Enthusiasm for Teamwork

This position involves working closely with a team. Express your enjoyment of collaborative work and provide examples of how you've successfully worked as part of a team in the past.

Customer Service Advisor Yard
Stark Danmark A/S
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  • Customer Service Advisor Yard

    Newport
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-07-13

  • S

    Stark Danmark A/S

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