Customer Service Advisor - Yard
Customer Service Advisor - Yard

Customer Service Advisor - Yard

Woking Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build strong relationships with customers and support their needs through expert advice.
  • Company: Join a leading building materials supplier with over 450 branches across the UK.
  • Benefits: Enjoy competitive salary, bonuses, pension schemes, and life assurance.
  • Why this job: Make a real difference in customer satisfaction and grow your career in a dynamic environment.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Full-time role with opportunities for personal and professional development.

The predicted salary is between 28800 - 43200 £ per year.

This is a full time role, working Monday to Friday, 7:30-17:00 and every other Saturday from 08:00-12:00.Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs Continually develop your knowledge of core and specialist product lines to meet customer needs Customer Service *-* High levels of customer satisfaction with frequently returning customers and growing live accounts Great Benefits – Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you! #J-18808-Ljbffr

Customer Service Advisor - Yard employer: Stark Danmark A/S

Jewson is an excellent employer that prioritises employee satisfaction and growth, offering a competitive salary alongside a comprehensive benefits package including bonuses, pension schemes, and life assurance. Our supportive work culture fosters strong relationships with customers, ensuring high levels of satisfaction and repeat business, while our extensive network of branches provides ample opportunities for career development in a dynamic environment.
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Contact Detail:

Stark Danmark A/S Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor - Yard

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Jewson and its values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your open questions! Since the role involves building strong relationships with customers, think of some open-ended questions you can ask during the interview to demonstrate your communication skills.

✨Tip Number 3

Show off your product knowledge! Brush up on the core and specialist product lines that Jewson offers. Being able to discuss these confidently will impress your interviewers and show you're ready to meet customer needs.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team at Jewson!

We think you need these skills to ace Customer Service Advisor - Yard

Customer Relationship Management
Open Questioning
Product Knowledge
Customer Service
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Customer Service Advisor role. We want to see how you can build strong relationships and meet customer needs!

Show Your Passion for Customer Service: In your written application, let us know why you love helping customers. Share any relevant experiences that demonstrate your commitment to high levels of customer satisfaction – we’re all about keeping our customers happy!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what makes you a great fit for our team.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Stark Danmark A/S

✨Know Your Products

Before the interview, take some time to familiarise yourself with the core and specialist product lines that the company offers. This will not only help you answer questions confidently but also show your genuine interest in the role.

✨Practice Open Questions

Since the role involves asking open questions to build relationships, practice this skill beforehand. Think of scenarios where you can ask questions that encourage customers to share their needs and preferences, demonstrating your ability to connect with them.

✨Showcase Customer Satisfaction Skills

Prepare examples from your past experiences where you’ve successfully handled customer queries or complaints. Highlight how you ensured high levels of customer satisfaction, as this is crucial for the role.

✨Be Ready for Scenario Questions

Expect scenario-based questions during the interview. Think about how you would handle specific customer situations, such as a difficult customer or a product-related query. This will showcase your problem-solving skills and adaptability.

Customer Service Advisor - Yard
Stark Danmark A/S

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