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For Companies At a Glance
- Tasks: Engage with customers, process orders, and maintain stock levels in a friendly environment.
- Company: Jewson is a leading building materials distributor in Northern Europe, committed to exceptional service.
- Benefits: Enjoy competitive pay, staff discounts, life assurance, and flexible working options.
- Why this job: Join a supportive team focused on growth, customer satisfaction, and a positive work culture.
- Qualifications: No prior experience needed; just bring your passion for people and a can-do attitude!
- Other info: Part-time and flexible working applicants are welcome; apply before June 26, 2025.
The predicted salary is between 24000 - 36000 £ per year.
Are you based in the Newton Abbott area? Do you have a passion for working with people? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Customer Service Advisor - Sales who is as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Hours: 7.30 – 5.00 Monday to Friday and every other Saturday morning 8-12
Location: Forde Road, Newton Abbot, TQ12 4AD
Part Time / Flexible working applicants welcomed
Key Responsibilities:
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values.
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey.
- Keep the branch looking clean and tidy, to make a great first impression on our customers.
- Maintain stock levels, carrying out regular stock counts.
- Work with colleagues to suggest opportunities for improvement.
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General.
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare + Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme – launching soon!
Required Skills and Experience:
- Previous industry experience preferred but not essential.
- Experience in a customer facing environment.
- Passion for working with people.
- A positive can-do attitude.
At Jewson, we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Customer Service Advisor - Sales employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Sales
✨Tip Number 1
Familiarise yourself with Jewson's product lines and services before your interview. This will not only show your enthusiasm for the role but also help you engage in meaningful conversations with the hiring team.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Highlight your ability to build relationships and provide solutions, as this is key for a Customer Service Advisor.
✨Tip Number 3
Research Jewson's values and culture. Understanding their commitment to exceptional service will allow you to align your answers during the interview, showcasing that you're a great fit for their team.
✨Tip Number 4
Prepare questions to ask during your interview about career growth opportunities and team dynamics. This shows your interest in long-term development within the company and helps you assess if it's the right fit for you.
We think you need these skills to ace Customer Service Advisor - Sales
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Service Advisor - Sales. Familiarise yourself with Jewson's product lines and values to tailor your application accordingly.
Craft a Tailored CV: Highlight any relevant experience in customer service or sales. Use specific examples that demonstrate your ability to build relationships and provide excellent service, as these are key aspects of the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for working with people and your positive attitude. Mention how your skills align with Jewson's values and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Products
Familiarise yourself with Jewson's product lines and services. Being able to discuss specific products and how they can benefit customers will show your enthusiasm and preparedness.
✨Demonstrate Your People Skills
Since the role involves developing relationships with customers, be ready to share examples of how you've successfully interacted with clients in the past. Highlight your ability to understand their needs and provide solutions.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss situations where you've had to think on your feet to resolve customer issues. This will demonstrate your proactive approach and commitment to delivering excellent service.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about team dynamics, opportunities for growth, or how success is measured in the position.
