Customer Service Advisor – Sales
Customer Service Advisor – Sales

Customer Service Advisor – Sales

Rutherglen Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers at the trade counter, process orders, and arrange deliveries.
  • Company: Join Jewson, a leading provider of building materials with a friendly team.
  • Benefits: Enjoy competitive salary, generous holiday, staff discounts, and health benefits.
  • Why this job: Be part of a dynamic team and make a real difference in customer service.
  • Qualifications: Experience in trade counter sales and excellent communication skills required.
  • Other info: Flexible working options available; great career growth opportunities await!

The predicted salary is between 28800 - 43200 £ per year.

Are you based in the **RUTHERGLEN** **Jewson**specialise in providing building materials to the Construction Trade.We\’re on the hunt for a **Trade Counter Sales Advisor** to join the team in our current branch.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).*Branch trading hours are typically 7:30am – 5pm Monday to Friday and every 2nd Saturday morning 8am-12pm. We welcome applications from candidates who want to consider working part-time or other flexible working options.****Location:***257 Glasgow Road, Rutherglen, Glasgow G73 1SG***Key Responsibilities****This is a busy and varied role working with a great team.**You\’ll cover trade counter sales duties, processing orders and arranging deliveries.**You\’ll interact with customers and suppliers on a daily basis and ensure that the best service is always demonstrated to them.** Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions* Process customer orders at the trade counter and sales office, arrange deliveries and update customers on their orders* Help to prepare customer orders in our warehouse in a timely manner* Check incoming deliveries and report missing or damaged products and carry out regular stock counts* Keep the branch looking clean and tidy, to make a great first impression on our customers* Make Health & Safety a priority and demonstrate how you can keep yourself and your team safe at work* Competitive salary* A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.* Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support* Generous employee discounts* Access to discounts with hundreds of your favourite high street and online retailers* Retirement savings plan* Life assurance* Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child***Required Skills and Experience**** Previous industry experience preferred* Experience in a busy Trade Counter environment is essential* Stellar communication and people skills* IT literateAt **Jewson,** we\’re proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!**What\’s next…**If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you! #J-18808-Ljbffr

Customer Service Advisor – Sales employer: Stark Danmark A/S

Jewson in Rutherglen offers a vibrant and supportive work environment for Customer Service Advisors, with a strong emphasis on employee growth and well-being. Enjoy competitive salaries, generous holiday allowances, and a range of benefits including staff discounts and health services, all while being part of a collaborative team dedicated to exceptional customer service. With flexible working options available, this is an excellent opportunity for those seeking a rewarding career in the construction trade.
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Contact Detail:

Stark Danmark A/S Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor – Sales

Tip Number 1

Get to know the company inside out! Research Jewson and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your communication skills! As a Customer Service Advisor, you'll be interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and refine your approach.

Tip Number 3

Dress the part! First impressions matter, so make sure you look professional when you go for your interview. It shows that you respect the opportunity and are serious about the role.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.

We think you need these skills to ace Customer Service Advisor – Sales

Trade Counter Sales Experience
Customer Service Skills
Communication Skills
IT Literacy
Order Processing
Delivery Coordination
Product Knowledge
Health & Safety Awareness
Stock Management
Team Collaboration
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Service Advisor role. Highlight any relevant experience in trade counter sales or customer service, and don’t forget to showcase your stellar communication skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining Jewson and how your skills align with the responsibilities of the role. Keep it friendly and professional!

Showcase Your Product Knowledge: Since you'll be interacting with customers daily, it’s a good idea to demonstrate some knowledge about building materials in your application. This shows us that you’re proactive and ready to hit the ground running!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!

How to prepare for a job interview at Stark Danmark A/S

Know Your Products

Familiarise yourself with the building materials and products that Jewson offers. Being able to discuss specific items and their uses will show your enthusiasm and readiness for the role.

Showcase Your People Skills

As a Customer Service Advisor, you'll be interacting with customers daily. Prepare examples of how you've successfully handled customer queries or complaints in the past to demonstrate your stellar communication skills.

Understand the Role

Review the job description thoroughly and understand the key responsibilities. Be ready to discuss how your previous experience aligns with tasks like processing orders and arranging deliveries.

Ask Thoughtful Questions

Prepare some questions about the team culture, training opportunities, or career growth within Jewson. This shows your genuine interest in the company and helps you assess if it's the right fit for you.

Customer Service Advisor – Sales
Stark Danmark A/S
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  • Customer Service Advisor – Sales

    Rutherglen
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-10-17

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    Stark Danmark A/S

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