At a Glance
- Tasks: Build strong relationships with customers and support their needs through expert advice.
- Company: Join a leading building materials supplier with over 450 branches across the UK.
- Benefits: Full-time hours, competitive pay, and opportunities for career growth.
- Other info: Dynamic work environment with a supportive team and ongoing training.
- Why this job: Make a real difference by ensuring high customer satisfaction and repeat business.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 36000 € per year.
This is a full-time role working Monday-Friday 07:30 – 17:00, and every other Saturday from 08:00-12:00.
Ask open questions to build strong relationships and understand our customers' current and future requirements so we can support all their needs.
Continually develop your knowledge of core and specialist product lines to meet customer needs.
- High levels of customer satisfaction with frequently returning customers and growing live accounts.
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches, whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
Customer Service Advisor - Yard in Cornwall employer: Stark Danmark A/S
Jewson is an excellent employer that prioritises employee development and satisfaction, offering a supportive work culture where teamwork and customer focus are at the forefront. With opportunities for growth within a large network of over 450 branches across the UK, employees benefit from comprehensive training and a commitment to high-quality service, making it a rewarding place to build a career in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Yard in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jewson and their products. This will help you ask insightful questions and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve helped customers in the past. Be ready to share these experiences during your interview to demonstrate your ability to build strong relationships.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart can make a great first impression. It shows you’re serious about the role and respect the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles there, so keep an eye out for opportunities that match your skills.
We think you need these skills to ace Customer Service Advisor - Yard in Cornwall
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've built relationships and met customer needs in the past. Use specific examples to demonstrate your skills!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention our core values and how you can contribute to high levels of customer satisfaction.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for us!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out!
How to prepare for a job interview at Stark Danmark A/S
✨Know Your Products
Familiarise yourself with the core and specialist product lines that the company offers. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Practice Open Questions
Since the role involves building strong relationships with customers, practice asking open-ended questions. This will demonstrate your ability to engage with customers and understand their needs during the interview.
✨Showcase Customer Satisfaction Skills
Prepare examples from your past experiences where you successfully resolved customer issues or improved customer satisfaction. Highlighting these skills will align perfectly with the company's focus on high levels of customer satisfaction.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific customer service situations. Think through potential challenges you might face in the role and how you would address them effectively.
